Shipping Rates Calculator Plus

Hello Dianova Team,

Thank you for taking the time to leave a review and share your feedback with us.

We're delighted to hear that you find the app well-designed overall and that it has been meeting your expectations in other areas. At the same time, we understand your disappointment regarding the Free Shipping Bar and its inability to automatically use the information already configured within Shopify's shipping zones.

Your feedback is both thoughtful and valuable. We can certainly appreciate the appeal of having the Free Shipping Bar automatically leverage existing shipping configurations, reducing the need to maintain settings in multiple places and creating a more seamless experience.

When designing the Free Shipping Bar, we intentionally chose to keep it simple and fully controllable by merchants. This approach allows users to define their own goals, messaging, and conditions directly within the app, without being restricted by external configurations. As a result, the current setup was created to give merchants maximum flexibility and control over how the bar behaves and is displayed.

While the Free Shipping Bar does not currently pull information directly from Shopify's shipping zones, its messaging, display conditions, and styling can be extensively customized to suit different markets and preferences. In some cases, merchants are able to configure the bar in a way that closely aligns with their shipping setup and customer experience goals. That said, we completely understand your standpoint and why having it automatically use existing shipping zone data would feel like the ideal solution.

Comments like yours help us better understand how merchants are using the app and where there may be opportunities for improvement. We've shared your suggestion with our team for consideration as we continue to evaluate future enhancements.

Thank you again for your honest review, your constructive feedback, and for choosing our app. We truly appreciate your support.

Kind regards,
Code Black Belts Support Team

Hello La Compagnie des Cartes - Le voyage et la randonnée Team,

Thank you so much for your feedback and review.

We truly appreciate your feedback and we want you to know that our Team has been working diligently on improving our app every day, striving to make it even better.

We completely understand the need to adapt and integrate our app with as many translation apps available in Shopify, in fact, as of the moment, our app works well with Langshop, Langify and Weglot and we are doing our best to support more translation apps in our future app releases.

Since you have been using Translate & Adapt, which you are correct we do not have support yet, our Team has reached out to you and proposed some solutions.

We hope you can respond to any of our emails or you can always send a new one at support@codeblackbelt.com so we can help you with this.

Our Team is available 24/7 ready to assist you with any concerns you may have so feel free to reach out to us anytime.

Thank you and hope to connect with you soon!

Code Black Belt Support Team