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customer service is good and integration works seamless for Indian customers and pincodes. Do use their engage premium services for best results.
Great Service! Seamless workflow and excellent support service. They're also coming up with great product add-ons. Special thanks to account managers Shaurya. They're very responsive.
Quite helpful app helps in order processing also the rates are also the best in the market
ship rocket works in professional and communicative terms, is the best shipping solution, one of the best apps that works very smoothly, love using it, and a big thumbs up
A very professional and organized Company to manage the backbone of any Ecom business. A complete automated solution helps in fast deliveries and easy tracking
The support team is able and invested equally in your business
Many partners for domestic shipments help. i hope you guys onboard more international partners sooner
Intutive UI, good customer support, I have got most of my refunds related to lost or damaged shipments
Great for an Ecomm Business. Especially for a startup!
My account manager Aman really guide me with all the shipping-related issues.
Great app. Easy to install and work seamlessly. Saves me time and avoids errors that use to happen due to manual intervention.
PREVIOUSLY THE SERVICE WAS FAR FAR BETTER BUT THE PAST 3 MONTHS THE SERVICE HAS GONE DONE.... BE IT IN TERMS OF PICK-UP(LATE PICK-UP) OR BE IT CALLING TO YOUR CUSTOMER SERVICE EXECUTIVE (IF WE ASK FOR A COMPLAINT NUMBER AGAINST ANY COMPLAINT THEN THEY REFUSE TO GIVE IT)...
WE FEEL YOU HAVE TO WORK HARDER TO BRING YOUR SERVICES BACK UP-TO THE MARK.....
Hi, We hope your concern has been resolved. Your feedback is important to us and we'll surely notify our team regarding it. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
Great Plugins for efficient operations and delivery for ecommerce, would recommend shiprocket as for processing orders.