Shiprocket: eCommerce Shipping

Been good so far. Smooth integration with shopify and great flexibility in choosing the right logistics partner.

Best shipping solution for eCommerce business! Our account manager is Shashank sharma he is very helpful. now immroved customer service. i like it.

horrible app. the team is completely fraudulent. they do not follow their contract. no account manager bothers to take calls or reply. they owe us lakhs as they have lost so many of our shipments. i am fed up of this app.

I'm using shiprocket since 4 months, Their service and customer followup is good. They are providing courier services at cheapest rates online!!

Fraud, Stop cheating customers. We have used 100 packs by using 500g packaging. All are having weight disputes. every courier company is claiming it as 0.54 and then asking for 1kg price for the same. On raising the dispute they asked to upload every single shipment photo for the weight issue. We want a resolution to this have emailed both the packaging team and shiprocket team and at shopify@shiprocket.in . I'll be taking them to consumer court. Stop cheap tricks. #shameshiprocket

Gurjot Bhela is very prompt on all the issues. Also very nice and polite personality having nice behaviour.

We are using this app since last 4 years. easy to use and ship products worldwide.. Gurjot helps us in many ways to resolve the concern on priority basis.
Overall experience is excellent with shiprocket

I am using this Service for almost a year now. Honestly for a new E-com seller, we want everything available in a single place & that's what this platform offers you. But with a big cost. If you ship 100 orders a day, you can expect 40% Shipment to return back to you without any explanation. They have included a lot of tech in their system, but sadly none of them works. They are a new age Scammers. If you think that you can manage to survive your business with 40% less Revenue, then Shiprocket is the best. And if you want value for your time & Money, I recommend you to boycott this platform. P.S: I have lost over 2000 Loyal Customers in this one year, just because of their own lags.

very bad service cod amount collect but no deposit my account and one product in missing but not deposit amount many time email and call but not solve my problem software is very good but customer service is very very poor and unsupported

Shiprocket is good at his job, but he need to take care of weight discrepancy majorly from Delhivery and xpeessbees. Most of weight descripency is fake uploaded by Delhivery and xpeessbees. They should work on it.