Shiprocket: eCommerce Shipping

after trying out multiple shipping platforms, i can honestly say shiprocket is prolly the best one. the biggest difference is their ai-driven data, which helps choose the right courier so shipments reach customers on time. another standout compared to other platforms is their customer support. it may take a little time to resolve an issue, but it does get resolved in the end. all thanks to my POC Salminda.

we find this app extremely easy to use, with smooth Shopify integration. The order sync is slow sometimes but the tracking system is reliable, deliveries are timely, and the support team is responsive, with dedicated account managers providing assistance. They offer multiple courier options, competitive pricing, and efficient order management for both COD and prepaid orders make it a complete and dependable shipping solution.

Have been using shiprocket since a while. So far it’s been good. Key account managers have been really helpful throughout with pickup and delivery related issues, that majorly happens from the courier service’s side. Been using both International and Domestic services.

Shiprocket is a reliable shipping platform with smooth operations and good customer support. It simplifies order fulfillment and helps businesses manage deliveries efficiently.”

our customers received their orders on time through Shiprocket. Packaging was secure and delivery experience was smooth. Reliable service for e-commerce deliveries.”

I would like to share my positive experience with Shiprocket so far. The platform has been smooth, reliable, and extremely user-friendly, making order management and shipping processes seamless.

What truly stands out is the excellent support. Siddharth, our point of contact, has been consistently responsive, knowledgeable, and quick to resolve any queries, which has made a significant difference.

Overall, Shiprocket has proven to be a great shipping partner with strong customer support. I would highly recommend the platform.

Our experience using Shiprocket for our Shopify store has been excellent. Their pickup scheduling is reliable, and delivery coordination across various locations is handled efficiently. The courier team ensures timely pickups and smooth handover of packages, which helps us maintain on-time deliveries.
Whenever we encounter any issues, our Shiprocket account manager, Ramprasad, is there to assist us and ensures that the problem is resolved. This makes our overall experience of having Shiprocket as our logistics partner even better.

Very good app for shipping. Support team is helpful and responsive, work is fast and the dashboard is easy to use. Order processing, tracking and courier options are smooth. Makes daily shipping work simple and time-saving. Highly recommended for Shopify sellers.

We’ve been using Shiprocket for our e-commerce shipments and overall it has been a very reliable and efficient platform. The app is user-friendly, offers multiple courier options, competitive pricing, and gives good visibility on tracking and order management. It has helped us streamline our dispatch process and scale our operations smoothly.

A special mention to Siddhart, our Key Account Manager, who has been absolutely outstanding. He is extremely helpful, responsive, and proactive in resolving issues. Whether it’s shipment discrepancies, RTO cases, weight disputes, or general support, Siddhart always ensures things are handled quickly and professionally. It’s rare to find such dedicated account management, and his support has genuinely made a big difference to our experience with Shiprocket.

Highly recommended for growing brands and businesses looking for a dependable shipping solution with strong customer support.

Shiprocket is a good app for business owners. It makes shipping easier by managing multiple courier partners in one place. It has its own perks and some disadvantages, but overall my experience has been good and helpful for day-to-day business operations.