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We have been working with Shiprocket for the past five years, and it has been a fantastic journey. They are the most reliable aggregator.
I've been using Shiprocket for the past 1 year, and my experience has been nothing short of excellent. The platform has made order fulfillment and shipping seamless and efficient for my business. The interface is user-friendly, and the integration with multiple courier partners helps ensure timely deliveries.
What truly sets Shiprocket apart, however, is the exceptional support I’ve received from my Account Manager, Mr. Rajesh Rana. Rajesh has been consistently proactive, responsive, and solution-oriented. Whether it was resolving shipping issues, optimizing my logistics strategy, or simply answering queries, he’s always been just a call or message away. His dedication and professionalism have made a big difference in my overall experience.
I highly recommend Shiprocket to any eCommerce business looking for a reliable shipping solution. A big thanks to Rajesh Rana and the Shiprocket team for their continued support!
Using Shiprocket since last 4 years and experience has been great. Many features under one roof makes our life easier. Amazing support from our relationship manager.
excellent service. been 4 years!
Been with shiprocket since > 1.5 years. pivotal in our growth since first day. Starting with 5 orders a day to 5 digit orders a month.
All I can say is extremely supportive team and all issues get resolved promptly
Shailendra and Priyank initially and then Rag, Gaurav, sahil and Abhinav later on. Thank you so much guys. Keep rocking and keep supporting
We have been working with shiprocket for 4 years now. Really unhelpful account managers. And they refused to take responsibility. Be ready to lose money. But then again the others are worse.
Dear Seller! We sincerely apologize for the unpleasant experience you had. As per your discussion with the account manager, the resolution has been shared with you as per the policy. Feel free to contact your account manager for your queries/concerns and you will be assisted accordingly. ~ Team SR
Very good service and work , and getting timely reply by account manager @Sahil we are using Shiprocket from last 4 years great experience
Very bad experience with Shiprocket's sales team. Before payment, the sales person promised that ₹2,999 would give us checkout for 100 orders. I asked him 4–6 times to confirm, and he said yes every time. After I paid, he changed his statement and said the plan is valid for only 1 month. This was never told before payment. This is clear mis-selling. I have requested a full refund. Other merchants, please get everything in writing before you pay.
Dear Seller! We are sorry to hear this. Please be assured that we will connect with you in this regard with an update at the earliest. ~ Team Shiprocket
completely fraud services please monitor your account properly or they bills you in lacs of rupees no proper customer support I was suffering with one issue. very rude response. they will waste your time they abuse with bad words such a unproffesional app I have ever seen
This app offers exactly what we needed to enhance our cart experience. The in-cart upsell and cross-sell functionality works smoothly, and the progress bar helps drive additional purchases. We especially appreciate the flexibility in customizing the cart design to fit our store’s look. Setup was simple, and it has positively impacted our conversion rates