Shiprocket: eCommerce Shipping

I have been directly contacted by Sarika Ji , my key account manager , she has promised me a better support for issues in the future.
Hoping for better and more prompt service in the future.

Use this service only if you love losing your money, customers and peace of mind. They are so bad that we decided to leave their service although we have paid them till March 2020 and it's November 2019 only, now you can guess how good they are.

No service, they are frauds, charging money that doesn't even apply, they will call you and convince you that the reviews are fake and whatsoever and promise you to provide great service BUT as soon as you sign up, they are gone and never care to help you.

The worst service you can ever experience.

P.S: We gave them another try and the services were even worse this time. All they can do is loot your money and make you regret your decision of trying them.

Don't even think about Shiprocket, there are other companies like Pickrr, Shyplite etc. that you can try.

Really like this app. They have everything in one place. The user platform is very good and easy to handle. And great support from Sarika, our representative, really helps us in all technical and non technical challenges.

Now:

I stopped using Shiprocket and used other logistics partners. I thought of using Shiprocket again. For the initial few days had a good experience. The moment you face an issue and call up their customer care, I am pretty sure that their Customer Care is the worst I have ever seen. They had never changed. They don't solve any of your issues. They don't even give assurance that it will be solved. Very Poor.
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Earlier:

Very Poor Support from Customer Service. I have opted for a Paid Plan but receiving very poor support from them.

Also, they have given list of Pin Codes as serviceable, but when I try to service, It says no Courier service available between these 2 pin codes. Because of this mis information, I am loosing my customers. 26000+ pin codes must be a lie. I have already got 3 out of 50 pin codes unserviceable even though those 3 are part of their serviceable pin code list from my pick up pin code.

I am already looking for other shipping partners.

MOST HORRIBLE SHIPPING AGGREGATOR COMPANY. DISASTROUS CUSTOMER SUPPORT. DO NOT TAKE THEIR SHIPROCKET SERVICES . CONSIDER SOME OTHER COMPANY.

I used them for a while and they're absolutely Sh*t! Customer support is Non-existent. Ask them a question and they'll reply after 2-3hrs, sometimes longer. It's almost like they're doing us a favour.

Their billing, invoicing system are really confusing. It seems like its designed to deliberately confuse and ultimately tire the client into giving up issues of weight, COD, invoicing, etc

It should be renamed Shitrocket!

Very Useful shipping platform for small businesses.
My Account manager Sarika Dixit is very helpful

one of the best shipping service, thanks Akshay for superb support. easy to integrate, easy to use.

This platform is very easy to use with Shopify. Shiprocket is best app for courier facility they offer you the best price and best courier facility. my account manager Gurjot Singh Bhela is very supportive.

We Used this app for our business. It really helps since it has the solution for shipments at one place.