Avis (659)
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Working with Shiprocket from 6 months now & it's been a fantastic experience, thanks in large part to the exceptional service provided by Akshay Beniwal, our account manager. Akshay has consistently delivered outstanding support, ensuring that our shipments are handled with utmost efficiency, on-time delivery & above all his empathetic nature for each order.
I have been using Shiprocket since 3.5 years and it has been a good experience.
SUCH A PATHETIC PALTFORM. NO CUSTOMER SERVICE. NO RESPONSE BY RAISING TICKET. YOUR TICKET GETS AUTOMATICALLY CLOSED. THEY EARN BY RAISING WEIGHT DESCREPENCIES. SHOPIFY SHOULD REALLY BAN THEM FROM THEIR STORE. PLEASE DO NOT CONNECT SHIPROCKET WITH YOUR SHOPIFY ACCOUNT. WE HAVE STOPPED USING SHIPROCKET SINCE 2 MONTHS AND STILL THEY ARE RAISING WEIGHT DESCREPCIES AND DEDUCTING MONEY FROM OUR WALLET. PLEASE DO NOT USE SHIPROCKET.
Hi! That's not what I want you to experience. Please share the registered contact details at escalation@shiprocket.com with the subject line "Response to Shiprocket" and we will connect with you on priority.- AG
Extremely disappointed with Ship-rocket and their practises. I have just started my one e-commerce website and used shiprocket for my first 3 parcels and was charged an insane amount thanks to so called discrepancies. Will never use this website again and will warn everyone against it.
I apologize for the frustration caused by your recent experience. Your feedback is important to us. I'll review the charges and reach out to discuss this further.
Avoid Shiprocket at all costs!
Shiprocket is a complete letdown! They didn't pick up my stuff for 7 to 10 days and even made up fake RTO problems. It's impossible to get help from their customer service team. Don't use Shiprocket unless you want stress and disappointment. Stay away!
Hi! Our team tried to contact you on your shared number multiple times however had no luck. Please share an alternate number or convenient time at escalation@shiprocket.com for a callback. - MB
Tushar was very helpful, solved the issue within minutes
Support is supreb.. Harsh is very to good in communication and tech skill. he solve my issue in first attempt.. Thanks Harsh Mohan
Very nice support received from Harsh Mohan from shiprocket team
Hi Harsh Mohan ji. Thank you for quick support and professional service.
I unable to connect my URL (www.purbilada.com) with Shiprocket.
Thanks for your support.
Now it linked with my website.
Hello! Thank you for your valuable time during the conversation over the call. Hope that your concern has been resolved. Please feel free to mail us at escalation@shiprocket.com for further assistance. - MB
