รีวิว (658)

การให้คะแนนโดยรวม
4
จำนวนต่อระดับคะแนน
  • 69% ของการให้คะแนนคือ 5 ดาว
  • 8% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 22% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 15 กรกฎาคม 2020

App Is ok Good Services Price also good................
happy with the service
happy with the service

Hayman Pen
อินเดีย
7 เดือน ในการใช้แอป
Shiprocket - Shipping in India ตอบแล้ว 16 พฤษภาคม 2020

Dear Customer,

Thanks for your positive views. It means a lot to us. Let us know whenever you need our support in future.

Team Shiprocket

16 พฤษภาคม 2020

Shiprocket has been easy to use the user interface is excellent. Support has always been extremely responsive. Especially our account manager Varun he is there to help us always and solve the queries evertime. Thank you

Kalakaar Indiaa
อินเดีย
2 วัน ในการใช้แอป
Shiprocket - Shipping in India ตอบแล้ว 16 พฤษภาคม 2020

Dear Customer,

We thank you for taking the time to write us your feedback. We will continue to serve you better.

Team Shiprocket

แก้ไขเมื่อ 5 กรกฎาคม 2020

Shiprocket is a great courier aggregator and have been helpful especially in the lockdown. Our contact in Shiprocket Sarika has been extremely helpful in keeping us operational during these tough conditions.

But I am changing my rating now due to their unreasonable process of weight disputes. Falsely charging a 200 gm packet as 1.5 Kgs and then putting the onus on us to disprove this ridiculous claim. The process of claim also makes no sense. Every month they are taking away few thousand rs of our COD payment. Its almost like a scam. The courier partners should give proof that our weights are wrong but instead they expect us to employ one person full time to sit and dispute these ridiculously false claims.

Purayati
อินเดีย
ประมาณ 2 เดือน ในการใช้แอป
Shiprocket - Shipping in India ตอบแล้ว 16 พฤษภาคม 2020

Dear Purayati,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and We will strive to deliver great experiences consistently.

Team Shiprocket

16 พฤษภาคม 2020

ShipRocket is good and is quite supportive despite the fact we were in a lockdown. Sarika has been very helpful. She not only supported us but even helped us understand the various aspects of the ShipRocket panel.

Completely satisfied.

InWeave
อินเดีย
มากกว่า 1 ปี ในการใช้แอป
Shiprocket - Shipping in India ตอบแล้ว 16 พฤษภาคม 2020

Dear InWeave,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

Team Shiprocket

19 พฤษภาคม 2020

hey team ship rocket,i m very happy and satisfied use your shipping services
and my account manager Sanjeev is very helping and always guiding me through the queries.
thank you

Hanging Owl
อินเดีย
10 เดือน ในการใช้แอป
Shiprocket - Shipping in India ตอบแล้ว 21 พฤษภาคม 2020

Dear Hanging Owl,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as the top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.

Team Shiprocket

แก้ไขเมื่อ 22 กันยายน 2020

Simple user interface. Great for startups and a very dedicated support team for technical and other support. Very timely assistance from our R.M. Anuj Tripathi of Shiprocket.

Two Brothers Organic Farms - "AMOREARTH"
อินเดีย
มากกว่า 1 ปี ในการใช้แอป
Shiprocket - Shipping in India ตอบแล้ว 21 พฤษภาคม 2020

Dear Customer,

Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.

Team Shiprocket

22 พฤษภาคม 2020

I have been using the app since 2 years and it is by far the best logistics solution I have found so far. Special mention for my key account manager - Varun Narang who manages to find answers to our most pressing questions. Keep it up!

chambrayandco
อินเดีย
เกือบ 2 ปี ในการใช้แอป
Shiprocket - Shipping in India ตอบแล้ว 22 พฤษภาคม 2020

Dear Customer,

Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.

Team Shiprocket

แก้ไขเมื่อ 4 พฤศจิกายน 2020

Gurjot Bhela is our new manager who has been assigned to us from the month of September.
The services provided are really good and efficient.
One feedback for Shiprocket is that if you are doing 5k-6k shipments monthly, it becomes really costly.

The Natural Wash
อินเดีย
11 เดือน ในการใช้แอป
Shiprocket - Shipping in India ตอบแล้ว 26 พฤษภาคม 2020

Dear Natural Wash,

Thanks for taking the time to share your prestige opinion with us. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation. We will ensure you enjoy the same quality of service as you have.

Team Shiprocket

26 พฤษภาคม 2020

Great app, good support from account manager (Sanchit) . Great app, good support from account manager (Sanchit) .

Bazzinga
อินเดีย
9 เดือน ในการใช้แอป
Shiprocket - Shipping in India ตอบแล้ว 26 พฤษภาคม 2020

Dear Bazzinga,

Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.

Team Shiprocket

29 พฤษภาคม 2020

Been using Shiprocket for over 2 years now amazing service hassle free and grate service. Our account manager MR. Aman Grover is also extremely helpful.

moonrabbitlifestyle
อินเดีย
เกือบ 2 ปี ในการใช้แอป
Shiprocket - Shipping in India ตอบแล้ว 29 พฤษภาคม 2020

Hi,
Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently.
-Team Shiprocket