Shipturtle Multi‑Vendor

We’ve had a great experience working with ShipTurtle so far. As we’ve been setting up and testing our marketplace, their team has been incredibly responsive and supportive every step of the way.

Any bugs or issues we’ve encountered have been resolved quickly, and the level of customer service has made a huge difference especially as an early-stage business navigating a new platform. The team is proactive, communicative, and genuinely invested in helping us succeed.

We’re grateful for their ongoing support and excited to continue building with ShipTurtle as we launch and grow.

we just used trial for 15 days but they charged us $149 every month. we also uninstalled the app but after still charging. still waiting for refund. totally. if we don't realize it, we will end up paying for an app we haven't used.

also we couldn't reach out to them still.

The experience has been pretty smooth so far. The platform is easy to understand, setup was simple, and it already feels much more organized. Support team was helpful during onboarding too.

Shipturtle has been a great platform for managing our operations smoothly. The product works well and the customer support team is very responsive and helpful whenever any issue comes up. Overall, a good experience using Shipturtle.

I was on a very complicated backend of Magento and Shipturtle made it possible for me to move my marketplace to Shopify. The team is extremely prompt and helpful with all of the queries and they help support you with walk throughs and through deconstruction of issues and ways to resolve them. If you are wondering if they are good people to do business with, do not wonder anymore, take my word for it. Our marketplace runs seamlessly because of the smooth functionality built by shipturtle.

Excelente herramienta para gestionar múltiples vendedores en Shopify. Llevamos varias semanas probándola y nos ha facilitado muchísimo el manejo de catálogos (productos y precios), la autogestión por parte de los vendors y la visibilidad operativa en un solo panel. La curva de aprendizaje fue corta y el soporte ha sido oportuno. Como mejora, el UI aún podría ser más amigable e intuitivo, aunque vemos avances constantes en cada actualización. En conjunto, la recomendamos para marketplaces que necesitan escalar la gestión de vendedores y productos dentro de Shopify.

We've been working with Shipturtle for almost a year. I'll start by saying the team are a bunch of really good people. You can feel that they have real intent to support your business.
Secondly, the tech is stable and implementable. I've had minimal issues and it's flexible and broad enough to support almost any type of multi-vendor model.
I think it's the only real solution to scale up your business.
Keep going guys, I believe we're building a strong partnership together, thank you!

While preparing to launch our cross-border multi-vendor marketplace, myshopineu.com , we evaluated several Shopify apps and decided to try Shipturtle based on their strong reviews.

Our use case was slightly complex, and what we genuinely appreciated was how clearly the product is structured for marketplace workflows. The interface is straightforward, and the team’s support during onboarding helped us understand the possibilities and limitations very clearly.

Their responsiveness and willingness to guide us through real marketplace scenarios made the evaluation process smooth and practical.

If you’re building a serious multi-vendor or marketplace setup on Shopify, Shipturtle is definitely worth exploring.

I am brand new to that marketplace app but Manan took a lot of his time to connect with me and walk me through the whole app and answer all my questions. Sure, there are some bugs but nothing that would worry me from a business point of view and Manan will forward those to the IT guys.
Overall so far an incredibly good experience. The only ‘downside’ is the multitude of add ons which can significantly increase the monthly price for the app. But, I do understand that they are running a business and that those add ons do cost a bit. Maybe a few of those should/could actually come with the app in the future
A big plus for me is that they offer a contact option via WhatsApp which is so much faster than writing an email, waiting for a reply to then write one again and so on!
Overall still a 5 star experience though! Shout out to Manan who is such a humble guy, thanks for your time and patience with me!

As someone who doesn't understand a line of code and cannot develop their backend system under a budget, shipturtle is nothing short of a blessing. The whole workflow and function of the site is phenomenal. The support team has been really helpful, answering and guiding me through the site and every question I had regarding it. Hands-down the best backend management system for a marketplace.