Omtaler (130)
Raffiner
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Etter vurdering
The experience is smooth, and the user interface is intuitive and easy to manage. Additionally, the support and sales teams are excellent. The support team resolves tickets promptly, and all team members are very supportive, knowledgeable, and attentive. They listen to concerns carefully and take immediate action to address them.
The app is amazing for anyone running a marketplace. The team has been extremely helpful. Well thought out features such as vendor settings, payments according to vendors and vendors' about us page. Looking forward to more features and using this long-term.
We have been using Shipturtle for a few months now, and it has already made a huge difference in how we manage vendors and customers. Both the vendor login and merchant login are straightforward and intuitive, which makes the day-to-day experience seamless for everyone involved.
The white label and branding features are also excellent. Our partners log in and immediately feel like they are in our own ecosystem. It gives a professional and polished look without requiring extra work on our side.
We switched from Webkul and Garnet because those platforms felt fidgety and overly complex. Shipturtle has been the opposite. It is clean, reliable, and easy to use.
We are especially excited about how smooth the onboarding process will be for our customers as we continue to grow. Shipturtle has simplified operations in a way that lets us focus more on building our business and less on backend headaches.
Highly recommend to anyone looking for a customizable and dependable vendor management platform.
I have a few things to mention.
1. Support did not get back to me for a few days when they tell you within 24 business hours. I needed their support because they wrote some of the coding wrong and needed it fixed as customers could see the mistakes. Another thing they told me is it was better to join Whatsapp just to get faster support? Who does that? So strange. I'm not downloading another app just to get faster support when it should be already built into your store database.
2. The base price gives you some things but if transitioning to a multi-vendor marketplace, the price goes from the base price to another $30-$45/month.
3. Only being able to add a 20 MB file document or tack on another add on monthly fee is ridiculous. It's barely any storage.
I switched to a different company which is a better fit for my company and provides a more seamless experience overall.
Hello!
Sorry to hear your experience. It seems you took a demo with us and have some reservations. Please find our replies below -
1. We are generally pretty fast with replies on email as well as whatsapp. We gave you an option for whatsapp chat since its quicker than email. In case you are not comfortable with it, it is not necessary to join. We do support on email and website chat regardless.
2. The pricing is published on the website and on the app. We also have a 14 day free trial so that you know what the solution will finallly cost.
3. The 20 mb limit is per document. In most cases customers attach images which are under that limit. For digital files, we do support documents as large as 1 GB and beyond, but we charge for server space in such cases.
Please do not hesitate to write to team@shipturtle.com if you still have any queries. We value your feedback and willing to go the extra mile to support your business.
We've been using Shipturtle for Kala Curry to manage our growing network of artisan vendors across India, and it's been a game-changer in many ways. The platform makes it easy to onboard and coordinate with multiple vendors, track orders, and manage shipping logistics. The user interface is clean and intuitive, and the team has been responsive whenever we've had questions or needed support.
That said, there’s still a bit of room for improvement—especially around customization options for vendor communication and dashboard insights. But overall, Shipturtle has helped us save a lot of time and brought structure to what used to be a fairly scattered process. Definitely recommend it if you're running a marketplace or working with multiple sellers.
What really STANDS OUT about Shipturtle is the people behind the platform. We’ve been working with Shipturtle for the past 8 months, having switched from Puppet Vendor as we needed more complex and comprehensive tools and support. While we faced some challenges along the way, the team never left us alone with those issues. They’ve been consistently responsive, patient, and genuinely committed to helping us find the right solution for our complex setup.
Most recently, they supported us with a custom integration and handled it with fairness and flexibility. We’re grateful for the relationship we’ve built and look forward to growing with them. Thank you!
Shipturtle is a game changer. It's easy to use and has helped us manage vendor shipping and order syncing more efficiently. Support is responsive and helpful too. Definitely a solid tool for multi-vendor setups.
We shopped around for a multi vendor marketplace app and we ultimately chose Shipturtle because it delivers the best features and service for the price. Other companies will charge you $500+ for the same features you can get from Shipturtle for $300 or less. They also don't force you to pay for the full year up front like some of the other options. The Shipturtle Team has helped us with everything we needed help with and the dashboard interface has easy-to-use UX/UI so you don't have to be an expert to navigate the system. We recommend Shipturtle to anyone looking for a MVMP solution.
Shipturtle has been a total game-changer for us. We went from running a simple Shopify store to building out a full marketplace, and this app made it possible.
The vendor sync with Etsy and Shopify is amazing because it makes it so much easier for vendors to join without having to juggle multiple platforms. That’s been huge for getting people onboarded quickly, especially when the new platform was starting up. (It's tough building a two-sided marketplace and anything we could do to get vendors on board quickly is valuable.)
And honestly, the customer support is next level. Every time we’ve had a question, they’ve gotten back to us right away. Super helpful, super responsive. Not just via email, but via WhatsApp and Zoom as well.
If you're thinking about turning your shop into a marketplace, just get Shipturtle. It’s been exactly what we needed.
Great app and great support. We have got help even during odd hours and have seen that order processing is much faster than usual other apps. Highly recommend this app to help your operations team operate faster and with no errors.