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Podle hodnocení
Love the app and use for four of my shopify stores.
Four stars because the pricing has more than doubled and I will have to look for an alternative for all of my other stores.
Hi there, Thank you so much for leaving us a review. We are glad to hear that you are having a good time with Shogun.
However, we also greatly appreciate the feedback. Our team experiments with plans and pricing based on the feedback we received and I am happy to share this internally. 😊
Sweetan | Client Services
Shogun Page Builder
the page builder interface itself is great, but the excellent customer support makes this 5 stars. the live chat support has some really knowledgeable staff who responds with solutions in seconds. easily one of the top 5 app support teams on shopify
Update: 11/2024 support is still great and going strong!
Thanks for taking the time and leaving us a review, Victoria.
We are super glad to hear that you are finding the interface great and your experience with our support team has been excellent. We appreciate the kind words and will look forward to assisting you again in the future.
Thanks for your continued support. 😊
Sweetan | Client Services
Shogun Page Builder
I'd give 0 stars if I could
Shogun is slow and you have to update a page manually one at a time. It's extremely painful to make any changes, let alone make a single small change across all pages.
The app has decided to double its costs recently, making it completely prohibitive for any business trying to scale.
SUMMARY: SAVE YOUR MONEY, HIRE A DEV, OR USE ANOTHER APP. You will simply get no value in this app
Hey there, Eric. Thanks for taking the time and sharing your feedback.
I am sorry to hear that your experience hasn't been a positive one.
I wasn't able to locate a conversation with respect to the slowness you were facing, but our features such as bulk publishing, theme sections, and global snippets are used by our users to make changes across multiple pages.
Having said that, we do change and update the pricing for our plans, which is normal behavior. Your account was subscribed to our legacy plan and that plan is no longer offered. We don't force our users to move away from their grandfathered legacy plans. However, if you uninstall or reinstall the app, the legacy plan will be lost. This is something our support team explained further via email. There isn't a way to activate that deprecated plan again.
I see you have since uninstalled the app, however, I also see you had been installed for a while with us and I apologize if you felt there was no value.
I also see you are in touch with our team to get some further assistance and our team, as always is more than happy to help you.
Sweetan | Client Services
Shogun Page Builder
I have been using this app for my store and I am impressed with the level of service they provide. Not only does their app offer powerful features for building beautiful landing pages, but their customer support team has consistently gone above and beyond to assist me.
Whenever I encountered any issues or had questions, the Shogun support team was quick to respond and displayed remarkable patience in helping me troubleshoot and resolve the problems. Their dedication to ensuring customer satisfaction is truly commendable.
Thank you so much for taking the time and sharing your experience in the form of this review, Vera.
We are very glad to hear that it has been such a wonderful experience. We are continuously working on improving the app and adding newer features for you so that you can continue to create beautiful pages for your store. 🌟
Our support team is always here to assist you and we will look forward to assisting you again in the future.
Thank you so much for your love and support. 😊
Sweetan | Client Services
Shogun Page Builder
Customer service was great and they responded quickly too. I had a question about the image sizes for my landing page and James not only explained in detail what my issue was and how to correct it, he also made a video showing me all of the steps that I needed in order for the images to show correctly on mobile and desktop. Customer service is a lost art. I'm glad that's not the case for this company. Thanks again for your help!
Thank you so much for taking the time and leaving us a review and sharing your feedback, Michael.
James is indeed awesome and I am so glad to hear that he could help resolve the issue while also recording a video with the steps. We pride ourselves when it comes to offering exceptional support and we will look forward to assisting you again in the future. 😊
Thank you for your love and support. 🫶
Sweetan | Client Services
Shogun Page Builder
I have downloaded the free version as I want to start with just 1 landing page. I have to say it's not "that user friendly" however I had a Zoom session with Sweetan, a Shogun design team member, and he helped me loads with creating a great landing page and suggested lots of design things to make it stand out! Thanks for this, you really went above and beyond!
Hey there, Maria! Thank you so much for taking the time and sharing your experience with us here.
It was great to communicate with you and I am glad I was able to help. Our team strives to go above and beyond and we will look forward to assisting you again in the future.
Thanks for your support. 😊
Sweetan | Client Services
Shogun Page Builder
So far I love the shogun page builder! I can customize so much more easily than with Shopify. I've built some really beautiful pages.
My FAVORITE part though is the support. I was having issues adding a custom font for several days, and the shogun team chatted with me and walked me through everything until we were finally able to get it to work. That made all the difference!
Thanks for leaving us a review, Reese!
We are happy to hear about your experience with Shogun and our support team. And, it makes us happy that you are able to customize and create beautiful-looking pages without much stress.
I am glad that our support team was able to help resolve the issue with the custom font. Our team looks forward to assisting you again in the future. 😊
Sweetan | Client Services
Shogun Page Builder
This is an incredible app for several reasons.
1. The easiest to use that I've tried, drag and drop page builder. I've tried, pagefly and whatever else and it's no comparison.
2. The price is awesome for small business. The tech stack you need adds up and these guys get it.
3. The support is next level. All the members are good but I have to mention Andre by name. He went back and forth with me by email over the span of 4 hours and turned my sales page from blah to DAMN. I love this app.
Hey there, Andre. Thank you so much for taking the time and sharing your experience with Shogun in the form of this review. 🫡
We are super pleased to hear that our drag-and-drop editor is easy to use. We designed the editor to ensure you have the smoothest experience while editing and designing your pages. We also appreciate the honest feedback about the pricing and are happy to learn that Shogun has been the perfect match for your requirements. 😊
Our support team is always here to help and I am glad to hear that Andre was able to help resolve all the issues and answer the questions. I will be sure to share the feedback with him and our entire team.
We love the sentiment "Blah to Damn" in no time. Thanks for your love and support. 🫶
Sweetan | Client Services
Shogun Page Builder
Love Shogun! It has really meant we can up our game in terms of page design, without using an agency. I recently had a formatting issue, reached out to the Shogun team via live chat, and the service was brilliant. Super quick to connect, friendly and all sorted in 5 mins. Very pleased and happy to recommend it.
Hi there, Katie! Thank you so much for leaving us a review.
We are super glad to hear that you love Shogun and that it has allowed you to up the game when it comes to designing the pages. It means a lot to us. 😊
Our support team is always here to assist you and we try our best to ensure we provide timely resolutions. We appreciate the love and support and we also thank you for your honest recommendation.
Please let us know if we can help you with anything else. 🫶
Sweetan | Client Services
Shogun Page Builder
I had a very odd issue with my site as I was building pages, and I was very concerned that all my work was going to be unusable. I contacted support and Lynsey was absolutely amazing, fixing the issue within 4 business days, and informing me of why it went wrong and what the process was to fix it. Thank you so much for your prompt and detailed help!
Hi there, Sophia! Thank you for taking the time and sharing your experience with Shogun in the form of this review. 💜
I am very happy to hear that Lynsey was not only able to fix that odd issue but was also able to share additional information about the cause. I will be sharing the feedback with her and our entire support team. 😊
We'll look forward to assisting you again and if you bump into any issues, please don't hesitate to write back to our team.
Sweetan | Client Services
Shogun Page Builder
