Recenze (1 971)
Zpřesnit
-
Podle hodnocení
Quick shoutout to Rhys @ Shogun. He was very helpful and quick to respond. Their customer service is highly recommended.
Thank you so much for the review!
Glad to hear that you are having a good experience with Shogun and our support team. I appreciate the shoutout for Rhys and will be sure to share this with him and the team.
Let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
Doesn't get better than this. Had a problem embedding a YT Video and they responded with a fix to my theme in 20 minutes.
Shogun has been great! It has made it much easier to build my online store on Shopify and the support has been wonderful!
Amazing app. We have now used shogun for our 3rd store. It really does making tiny detailed website adjustments so easy.
Super effective app + great tech support from the app team. Really enjoy using it to create a range of pages on our site.
great support and super fast response time! All my questions have been answered with great results. Good job Shogun team!
We received great support and assistance is using this app. Very user-friendly and quick responses to help problem solve.
Had some issue about the App, but the customer service helped me to solve in patience. I will use this app all the time.
Hi Jessie,
I am so sorry to hear that you're experiencing some frustration with Shogun. I can see that our customer service team reached out about two hours after your initial contact to get this resolved for you.
The issue that you are having is due to there being 6 users on your account being added to Shogun, but you are currently on a plan that allows just 2 users. We would be happy to help you with this if you could follow up with my colleague who reached out to you.
Looking forward to hearing from you.
Karl | Team Lead, Technical Support
This app is very easy to use and Sweetan from the support team had great customer service with very fast response times.
Thank you so much for leaving us a review, Madie!
We are extremely glad to hear that you are finding Shogun easy to use. We designed the app and our drag-and-drop elements to be easy to use. It was great to communicate with you earlier and I'm happy to hear that I could help.
Please explore the app and let us know if you need anything.
Sweetan | Manager | Support
Shogun Page Builder
Precisei acionar o suporte referente aos acessos em minha conta, onde obtive retorno rápido e solução efetiva. Muito bom!
Olá, Mikelly! Muito obrigado por nos deixar um comentário. 😊
Ficamos felizes em saber que você teve uma experiência tão boa com nossa equipe de suporte e que o problema foi resolvido em tempo hábil.
Teremos o maior prazer em ajudá-lo novamente caso você se depare com algum problema.
Sweetan | Client Services
Shogun Page Builder
