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Shogun has been very helpful and the support team has a rapid response time. I have had an overall positive experience since loading their app onto my Shopify account.
Thank you so much for your kind words! We're really glad to hear that you've had a positive experience with Shogun and that our support team has been able to assist you quickly.
If you ever need anything else or have any feedback, we're always here to help. Thanks for being part of the Shogun community! ❤️
Sweetan | Client Services
Shogun
Near impossible to remove their code from your site if you don't want to use it. interface is much more clunky than they'd have you believe. Don't recommend.
Update - 11th June, 2025
Hi again, Taylor. I see you were in a conversation with our team to help figure this out, and while our team offered to help, you were able to self-resolve the issue.
We appreciate the update and apologize for any trouble or inconvenience this situation has caused.
Please let us know if there is anything else we can help you with.
Sweetan
Client Services
Shogun
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Hey there, Taylor. Thanks for sharing your feedback in the form of this review.
It looks like my colleagues tried to help with this via email and have requested some help from your end. We need to collab access code to send the collab access request so we can check your theme files and help remove the code.
I want to let you know that when you uninstall our app, the code remains in the theme to ensure your pages that you edited and published with Shogun continue to work live. However, if you are not looking to use the app, we recommend reverting any imported pages before you uninstall to ensure they work.
I see you had 19 pages in Shogun and simply deleting the code would cause issue where the pages may lose the CSS or the formatting. Having said that, our team provided with the detailed instructions on how to remove the code, and have even offered to help further by deleting the code for you.
We request you check the email thread and help us with the collaborator access code so we can send the request and check the theme files for you.
I am not sure what felt clunky as I don't see any other support thread about the same. if you were facing an issue you could have shared the feedback with our team and we would have been happy to assist you. I do see you initially installed our app on April 13, 2020 and then reinstalled this month.
We will look forward to hearing back from you on the same email thread so we can help you further.
Sweetan | Client Services
Shogun
The app itself is really quite easy to use but honestly the best part is the team behind the app. They go above and beyond to help and are incredibly patient and kind.
Hey there, thank you for the review and the feedback. :)
We're so glad you're finding the app easy to use — and it truly means a lot to hear that our team has made such a positive impact. Going above and beyond to support our users is what we strive for every day.
We're always here if you need anything!
Sweetan | Client Services
Shogun
Always amazing customer service at Shogun. Quick and reliable! Today Andre was about as quick and helpful as could possibly be expected. 10/10 highly recommend.
Thank you so much for the glowing feedback!
We're thrilled to hear you've consistently had great experiences with our support team. I will be sure to pass the kind words to Andre and the entire support team.
We're always here when you need us. 🙌
Sweetan | Client Services
Shogun
Great customer service. Easy, intuitive platform for creating custom landing pages or a/b testing variations of product detail pages.
Thank you for the great feedback!
We're glad to hear you're enjoying the ease and flexibility of the platform — and that A/B testing and custom landing pages are working well for you.
Big thanks as well for the kind words about our support team — we're always here to help! :)
Sweetan | Client Services
Shogun
Works pretty good compared to other page builder, intuitive, not much bugs or trouble. Stable and enough options to do a lot.
Will need some adjustments to add a few interesting features..
Support team in great and fast!
Would not chose any other at the same price level
Hi there, thank you for the great feedback! We're happy to hear that you're finding Shogun intuitive, stable, and feature-rich — and it means a lot to know we stand out among other options.
We also appreciate your note on adding more features — we're always working to improve and expand what's possible. And a big thank you for the kind words about our support team — we’re always here when you need us! :)
Sweetan | Client Services
Shogun
Great Service!
Super easy to build pages, and the Shopify import feature is incredibly handy. It made the whole process smooth and efficient. Loved the experience!
Thanks so much for the fantastic review!
We're thrilled to hear you had a smooth experience with Shogun and found the Shopify import feature helpful — making page building easy and efficient is exactly what we aim for.
We're so glad you loved the experience!
Sweetan | Client Services
Shogun
EXCELLENT costumer support. Very responsive and extremely helpful. Rhys helped me out and did a fantastic job. :)
Thank you so much for the kind words! We're thrilled to hear you had a great experience with our support team — and we'll be sure to pass your shoutout along to Rhys! 😊
If you ever need anything else, we’re always here to help.
Sweetan | Client Services
Shogun
Intuitive user-friendly Handling of the app and if there are problems the Shogun support helps quickly in finding a solution
Thank you so much for stopping by and leaving us this review. It means a lot and helps us to continue improving the app and your experience.
Our support team is always available to help. Please let us know if you bump into any issues. :)
Sweetan | Client Services
Shogun
The app can be a little glitchy at times, but it gets the job done. It is very easy to use and the team at Shogun is EXTREMELY helpful!
Thanks so much for your feedback! We're glad to hear that Shogun is helping you get the job done and that you find it easy to use.
We apologize for the glitches and appreciate your feedback. Huge thanks for the shoutout to our support team — we're always here to help. :)
Sweetan | Client Services
Shogun
