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Had some issue about the App, but the customer service helped me to solve in patience. I will use this app all the time.
Hi Jessie,
I am so sorry to hear that you're experiencing some frustration with Shogun. I can see that our customer service team reached out about two hours after your initial contact to get this resolved for you.
The issue that you are having is due to there being 6 users on your account being added to Shogun, but you are currently on a plan that allows just 2 users. We would be happy to help you with this if you could follow up with my colleague who reached out to you.
Looking forward to hearing from you.
Karl | Team Lead, Technical Support
This app is very easy to use and Sweetan from the support team had great customer service with very fast response times.
Thank you so much for leaving us a review, Madie!
We are extremely glad to hear that you are finding Shogun easy to use. We designed the app and our drag-and-drop elements to be easy to use. It was great to communicate with you earlier and I'm happy to hear that I could help.
Please explore the app and let us know if you need anything.
Sweetan | Manager | Support
Shogun Page Builder
Precisei acionar o suporte referente aos acessos em minha conta, onde obtive retorno rápido e solução efetiva. Muito bom!
Olá, Mikelly! Muito obrigado por nos deixar um comentário. 😊
Ficamos felizes em saber que você teve uma experiência tão boa com nossa equipe de suporte e que o problema foi resolvido em tempo hábil.
Teremos o maior prazer em ajudá-lo novamente caso você se depare com algum problema.
Sweetan | Client Services
Shogun Page Builder
great product.
our UX/Other designers can do the landing page themselves instead of being dependent on engineering
I love this app! It's so easy to use and does everything I need to promote new signings on my site. Its worth every penny!
I love using this app! Lots of functionalities and way flexible than Shopify. Customer Service is quick to respond. Kudos!
Thank you for your review! Glad to hear that our support team could help you out!
Karl | Team Lead, Technical Support
Great app and responsive support team. Highly recommend. Shogun Page Builder allows us to quickly build dev quality pages.
Thank you for the review. We are glad to hear that Shogun has allowed you to build awesome pages for your store.
We appreciate the feedback and the recommendation.
Sweetan | Team Lead | Support
Such an easy to use app. Shogun makes it easy to layout pages. Duplicating content and using templates saves so much time.
Thanks for the review! I'm a big fan of these features as well. Snippets, Templates, Saved Styles, and the Layout tools make it so easy to design and re-use your content on multiple pages and page-types. Time efficient workflows are a big part of Shogun Page Builder and we're so glad you're taking advantage :-)
Kalen | Team Lead, Support
Shogun Page Builder
Great customer service！ Reply quickly! Responds professionally and patiently！ Good experience ，will recommend to friends.
Thank you so much for your love and support! We appreciate the review and the recommendation.
Please let us know if there's anything we can help with in the future.
Sweetan | Team Lead | Support
Shogun Page Builder
The support team are excellent and get back to the chat support so quickly and efficiently. I would definitely recommend!
Thank you so much for taking the time to leave such kind comments in a review! I'll pass that along to the whole support team :-)
Kalen | Team Lead, Support
Shogun Page Builder
