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Ça pourrait être top si ça ne bug pas 9/10 ... C'est vraiment problématique et ça en devient inutilisable.
Hi there, Mathieu. Thanks for sharing the feedback.
We are sorry to hear about the trouble.
Looking at your email addressed to our support team, it seems like an issue/conflict with the theme you are using and the way the template is being scraped in the editor.
I can see my colleague responded, and I followed up on the same email thread so that we can understand this and assist you further, or guide you in the right direction.
We'll look forward to hearing back from you.
Sweetan | Client Services
Shogun
Sweetan was very helpful and detailed in his explanations. Thanks Sweetan!
Thank you so much for your feedback and review. We greatly appreciate the kind words.
I am glad I could help you. Please do let us know if there is anything else we can assist you with. :)
Sweetan | Client Services
Shogun
its easy to opperate, and the supprt team response super quick when i encountered problems and guided me to change the page
Hi there! Thanks for sharing your experience!
We’re glad you found the app easy to use and that our support team could quickly guide you through the changes. 🚀
Please don't hesitate to write back if you bump into any issues.
Sweetan | Client Services
Shogun
They are always wonderful to work with and resolve our issues very quickly!
We truly appreciate your glowing feedback! 🌟 It’s always our goal to make things smooth and stress-free, and we’re so happy to hear we’ve been able to help quickly each time. 🚀
Sweetan | Client Services
Shogun
Experience with support has been helpful - working with Alex, Andre, and Sweetan. I generally receive a response fairly quickly. Sweetan has always been super helpful in being able to make the changes on my behalf, based on the information I've provided without me having to do them.
Thank you so much for the review! 🌟 We’re thrilled to hear Justine was able to help you with the new editor. We’ll be sure to pass along your kind words! 🙌
Sweetan | Client Services
Shogun
Thank you so much, Sweetan! Your support has been truly outstanding!!
Thank you so much for leaving us a review.
I am glad I could help. 😊 We're thrilled to hear that you had a great experience. If you ever need anything else, we're always here to help!
Sweetan | Client Services
Shogun
They helped solve my issue quickly. Thanks!
Hey there, thank you so much for sharing your feedback and leaving us a review. We are super glad to hear that we could help resolve the issue in a timely manner.
Please let us know if there is anything we can help with in the future. ❤️
Sweetan | Client Services
Shogun
Easy to use and they improved their app recently. The best part is their customer service is available to answer and help you with any of your concerns and questions. I am using this app for more than 2 years now.
Hi there, thank you for being with us for over two years — that truly means a lot! 😊
We’re so glad you’ve found the app easy to use and noticed the recent improvements. Our support team works hard to be there whenever you need us, and it's great to hear that’s made a difference. Thanks again for your continued support!
Please let us know if there is anything we can help you with.
Sweetan | Client Services
Shogun
Szybka odpowiedzieć w przypadku problemu
Thank you for your feedback! We're glad to hear our team was able to respond quickly when you needed help. We're always here if anything comes up! 🙌
Sweetan | Client Services
Shogun
The experts responded very promptly! Any questions can be answered in depth!The loading speed has also been optimized to a certain extent. Great!
Thank you so much for your kind words! 😊 We're thrilled to hear that our support team was able to assist you promptly and thoroughly. It's also great to know you're seeing improvements in loading speed — we're always working to optimize performance.
If you ever need anything else, we're just a message away! 🚀
Sweetan | Client Services
Shogun
