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When I contacted them about a problem, they responded immediately and took action to resolve it.
thank you.
I also like the app as it is very easy to use.
Hi there, Makiko! Thanks for writing us a review. 😊
It was great to communicate with you and we are happy to hear that we could help resolve the issue immediately. We greatly appreciate the feedback.
Please let us know if there's anything else we can assist you with in the future.
Sweetan | Client Services
Shogun Page Builder
Honestly the best plug in on Shopify. Makes creating any page very user friendly! Don't need to be a programmer to build websites anymore thanks to Shogun!
These guys are AWESOME!!!
Whenever I have an issue or need help figuring something out shogun support is right there with helpful and timely responses!
I needed more customization options than shopify allowed as a non-coder and they make it super easy and have the fastest support team I've ever dealt with!
Thank you for your revew! Happy to hear that Shogun offered you the customisation options that you were looking for! Let us know if there is anything else that we can help you with!
Karl | Team Lead, Technical Support
The app is useful and well designed with a easy interface. I had a question that was quickly responded to -- customer service is far above average! Thanks!
Thank you for your kind words! Appreciate the review. :)
Karl | Team Lead, Technical Support
I love creating pages with this robust app. And when I accidentally deleted a page I needed after doing a bunch of work on it, support restored it for me!!
Hey there, Tim! Thank you so much for the review. 🎉
I am glad to hear that you are having a great experience with Shogun while creating/designing your pages. 😊
We are always happy to assist. Please do let us know if there's anything we can help with in the future.
Thanks!
Sweetan | Team Lead | Support
Shogun Page Builder
I needed help on a small feature and their support got back to me within an hour and helped me fix the issue. Great customer service and a great platform.
Thank you! Great to hear that the team could help you out! Thank you for your kind words!
Please let us know if we can be of any further assistance. :)
Karl | Manager, Technical Support
I do like the app however it is at times clunky - however, my experience with Mara on support was fantastic as she was very quick at resolving my problem!
Thanks for sharing your feedback and leaving us a review, Bill!
I am glad to hear that Mara was quick to resolve the issue for you. I'll share this with our entire team. Thanks!
I also wanted to apologize for the experience with the app not being up to mark. I see that Mara suggested clearing a few things on the browser side and we'd like to know if that helped. In case the issue persists or you have any other questions, please do let us know. 🙂
Sweetan | Manager | Support
Shogun Page Builder
This app has changed the way we merchandise our store! It is insanely easy to use and allows for flexibility I've never experienced on any other platforms.
Simple drag and drop format that allows you to create some pretty elegant pages. Love the simplicity and the feature set for the price. Time saver for us.
