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Good customer service is often a major factor for us when it comes to us selecting a Shopify app. Shogun's Support team is always great at quickly helping us solve anything we need.
Thank you so much for sharing this review!
We’re honored that our support team plays a role in your decision to use Shogun. Providing fast, reliable help is something we truly prioritize, so it means a lot to hear that it’s making a difference for you.
We’re always here whenever you need us. Thanks again for your trust and support!
Sweetan | Client Services
Shogun
Support is quick and extremely helpful. They take their time explaining what is done and will walk you through the process. Thank you!
Thank you so much for the kind words! We’re really glad to hear our support team was able to help and take the time to walk you through everything. Providing clear, helpful guidance is very important to us, and we truly appreciate you taking the time to share your experience. 😊
Sweetan | Client Services
Shogun
Amazing app, and super quick help from support team!
Being using it for years!
Thank you so much for your amazing support over the years!
We’re thrilled to hear you’ve been enjoying the app and that our support team could help quickly when needed. We truly appreciate you being part of the Shogun family!
Sweetan | Client Services
Shogun
Makes creating shopify landing pages so much easier! Great support and timely responses!
Thank you so much! 🎉
We’re so glad Shogun has made building landing pages easier for you, and it’s great to hear our support team has been helpful. We really appreciate your kind words!
Sweetan | Client Services
Shogun
I had a small coding issue preventing a page from publishing which was dealt with very quickly and effectively. Highly recommend the support team and the app
Thank you so much for the wonderful feedback! 💙
We’re so glad our team could quickly sort out the issue and get your page published. We really appreciate your recommendation and your support!
Sweetan | Client Services
Shogun
Tech support has been great when issues popup. They've resolved them right away.
Thank you so much for your kind words! 🙌
We’re really glad to hear our support team could jump in quickly and get things resolved for you. We appreciate you being with us!
Sweetan | Client Services
Shogun
Love working with you all! So easy to communicate with, so helpful fixing problems or troubleshooting - best customer support team out there.
Thank you for the amazing feedback! 💙
We’re so glad communication has been smooth and that our team could help troubleshoot quickly. It means a lot to hear we’re the ‘best’ in your eyes!
Sweetan | Client Services
Shogun
Ça pourrait être top si ça ne bug pas 9/10 ... C'est vraiment problématique et ça en devient inutilisable.
Hi there, Mathieu. Thanks for sharing the feedback.
We are sorry to hear about the trouble.
Looking at your email addressed to our support team, it seems like an issue/conflict with the theme you are using and the way the template is being scraped in the editor.
I can see my colleague responded, and I followed up on the same email thread so that we can understand this and assist you further, or guide you in the right direction.
We'll look forward to hearing back from you.
Sweetan | Client Services
Shogun
Sweetan was very helpful and detailed in his explanations. Thanks Sweetan!
Thank you so much for your feedback and review. We greatly appreciate the kind words.
I am glad I could help you. Please do let us know if there is anything else we can assist you with. :)
Sweetan | Client Services
Shogun
its easy to opperate, and the supprt team response super quick when i encountered problems and guided me to change the page
Hi there! Thanks for sharing your experience!
We’re glad you found the app easy to use and that our support team could quickly guide you through the changes. 🚀
Please don't hesitate to write back if you bump into any issues.
Sweetan | Client Services
Shogun
