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It quit working. There is no support option. The PIN system is a problem, and we cannot disable it. That means, every 30 days, one must reauthenticate to use the APP. I got it to work partially. No alerts were coming out. I attempted to update the App for our sole sales staff, but it wouldn't accept the phone number. I tried the 833 number for support - I got a buzzing sound. I tried to schedule a call, but the Calendly link does not work. When working with not all the bugs, it would be great. I think the developer quit fixing issues on it.
Excellent
Hello! I love this app!! Literally what I was looking for :D It sends alerts to your phone whenever a customer abandons their checkout. It's the only app that has this function!
Was great but now is horrible I am deleting it!! Zero help contacting them unlike before when I started using it. It has stopped working completely now.
We would give Scout a zillion stars if we could. Best app ever! Love the personalization features + how much our team is able to do with Scout. Thanks for creating such a useful app!. :)
Kathleen + Daniel
www.clositherapi.com
Love the Scout App. It sends me messages when a customers abandons the cart or makes a purchase and creates emails to send them that say "noticed you are interested in my store or thank you for your order". I have had customers write me back and say they will now place an order because I reached out. I can also call the person if they leave a phone number. It also gives me customer totals for past weeks orders or abandoned check out. Really terrific app and its FREE! Highly, highly recommend. Pam MomMeAndMore.com
Hi Folks, you may install this application even without thinking. Best for abandoned cart recovery.
BR//
Vikas Arora
www.TulipSmile.com
www.TinkuBhai.com
Great app notifies me when I have an abandoned cart and reminds me to call that customer! What a great idea - I never thought to call abandoned cart customers.
This app is really helpful since in my country most people use Whatsapp for everything; so it is a solution to get near (and in an efficiente way) to my customers
Brilliant app, been using it daily for months now. I love the alerts. It's helping me stay on top of important events with my customers. Can't live without it now!