Shopify Forms

Never like leaving bad reviews, but have to in this case. The limitations in styling and data collection pretty much render this absolutely useless, at least for in-line forms.

If you want to create an obtrusive pop-up form or quick offer it might be ok, but for anything with any level of branding, or having multiple unique forms for different customer segments and tags, its a big fat nope!

Really disappointing, but it seems to fit Shopify's model of forcing paying customers to pay for yet another third-party app :/

Tengo un problema y es que el formulario en dispositivos IOS requiere doble tap para cerrar el formulario, lo que causa que los clientes que llegan , se vayan porque no pueden cerrar el formulario con un solo tap. Alguien sabe como se puede solucionar esto?

It's easy enough to create a form, but the limited customization options make this app basically useless for anyone who cares about their store design. You can't even add custom CSS via the theme editor since the form is sequestered behind a shadow dom.

Would be perfect if I could:
- decide background for inline forms or at least give them one of my color scheme
- decide font px and match it with the rest of the website
- match the overall look with my website
- insert CSS simple prompt and make them work (even the AI is not capable to modify!)

This app offers an excellent and easy to use UI, but it currently has a terrible bug: metaobjects that are created from form submission cannot be deleted due to an access problem introduced by a platform update in May 2025: https://shopify.dev/changelog/public-access-for-app-owned-metafields-and-metaobjects-is-now-disabled

Our stores expect hundreds of thousands of form submissions and this renders the app unusable since we would quickly exhaust our metaobject quota. I'll definitely keep watch for updates though.

It works, but there is a cookie issue. Also, in Safari (PC), it automatically transitions (scrolls) to the inline form. I had to control it with JS. Chrome plans to completely block third-party cookies in 2025, so there are future problems. These are inline issues, but of course they won't be displayed to people who have popup blocks, so switching to popups won't solve the problem. I think the solution is to add a popup function with a link trigger. The advantage of this form is that it registers you as a member at the same time as you submit it, which gives you an advantage in campaigns, etc. I hope they will address these issues soon.

Great, super easy to use. You can do pop up or in-line forms, create custom meta fields for the information you want to collect. And it's quick and easy for people to fill in.

Limited customisation, no custom CSS, form submissions are permanent and no way to delete.

Cannot customise email sent, very limited options such as changing the colour of the button and text.

Appears to have good connectivity with Shopify, customer metaobjects etc.

Field validation would also be handy for things like VAT numbers etc

Completely pointless app.
Can't sort your data, filter it, search it.
You can't even export the data.....

Disappointed... Simple to use and free, but you cannot translate the forms, not even with the Shopify native Search and Discovery. Totally useless in a multilanguage site.