Recenze (4 735)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 81 % hodnocení s 5 hvězdami
  • 13 % hodnocení s 4 hvězdami
  • 3 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
5. srpen 2020

It literally sends emails to the most simple schedule ever. It does nothing of any use. What are you charging for? Something as simple as this should be free across all plans!

Dr Gus Nutrition
Spojené království
Doba používání aplikace: Asi 3 hodinami
Vývojář Shopify odpověděl 26. srpen 2020

Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing.

I would love to talk to you further and get a better understanding on how we can improve the app. I will send you an email to open up that line of communication!

Claire - Shopify

11. srpen 2020

This app is amazing. Not only is there an option to create an email campaign from a blank template, there is also a great selection of templates to use. There is no limit to how many subscribers either like there is on Mailchimp. Highly recommended!

HairMadeEasi
Spojené království
Doba používání aplikace: 2 měsíci
Datum úprav: 13. srpen 2020

I love the idea of Shopify Email, but this is way too basic for our needs. I was hoping it would be similar or better than the old Mailchimp/Shopify integration, but it doesn't even come close. There are both basic and advanced features that are missing.

Here are some missing features:

-2 and 3 column sections

-sections that allow you to add your choice of standard content blocks (buttons, text, images, products, etc.). That works so much better than relying on finding a pre-made template that has all the right content blocks.

-the ability to add images! Logo and products are the only images that can be added to emails now.

-use Paragraph, Header 1, Header 2, etc. for text instead of fiddling with the size continually. Very important for those of us that have blog posts we share through email. I like that you can change the text size, but it's set up in a way that doesn't work for long text blocks.

-there's something weird with the "from" section in the email designer. It should be possible to add alternate emails rather than just the main store email.

-it's great to be able to add products, but what about collections? It would be more useful for us to be able to add a collection and pull a certain number of those products into the email or simply a collection image and link

-automated emails, ideally with the option of automated email sequences (welcome emails, thank you emails, abandoned cart emails, email sequences triggered by tags/shopping behavior/birthday/custom date field, reengagement campaigns, etc.)

-custom fields. We use Mailchimp as a CRM where we have additional information about our customers like birthday, custom date fields, interests, etc. Currently there is no option for this in Shopify.

-ability to send emails to people who have purchased (or not yet purchased) specific products. In general, customer group filters are not sophisticated enough.

-Shopify is in a unique position to be able to pull off personalized recommended product emails based on customer behavior. That would be a amazing to see here.

I could see this working for businesses that are just getting off the ground or have only a handful of products. For now, it is not useable for us. But I'm hoping that Shopify Email will grow to include some of these features. I would much rather use Shopify in the future if it's able to up its email game.

Edit: Forgot to mention merge fields, discount codes and email scheduling in the list of missing features. I'm also concerned by some reviews mentioning the app hurting their sender reputation and even blacklisting domains. Those reviews may be overblown, but there doesn't seem to be an effective way of managing list cleaning, authorizing send emails, etc.

Northern Lights Vedic
Spojené státy
Doba používání aplikace: Asi hodinou
Vývojář Shopify odpověděl 26. srpen 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share such detailed feedback with us. Our team are consistently working to improve the app and add functionality to suit our Merchants needs so it is great to get so much context. I'm going to follow up with you in an email to open up the lines of communication here so I can provide your feedback to my team and if there is anything further we can assist with.

Claire l Shopify

19. srpen 2020

all the mails are going in junk, it pretty useless for us.
please try to do some thing with this.

Gemworldonline
Thajsko
Doba používání aplikace: 2 měsíci
Vývojář Shopify odpověděl 26. srpen 2020

Hey there! Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with spam filters. You can find some great insight here as to how to increase the deliverability of your emails - https://bit.ly/314x9jQ

I am also going to send you an email to open up communication incase you have any other questions!

Claire - Shopify

31. srpen 2020

Hello! We have been waiting for this and are very excited to be included at the launch. Our request is to make it as user friendly as possible for editing text and discount %'s or changing item pictures. Thanks for the opportunity to start using this in our marketing!

Volo Smoke TM
Spojené státy
Doba používání aplikace: 13 dny
31. srpen 2020

I love that it easily lets me market to my subscribers for free. I can let me imagination and creativity run wild. I do wish they had a few more templates and a few more editing options but i imagine i can find a paid app for. YOu cant beat this for free.

Fine Gang Apparel
Spojené státy
Doba používání aplikace: 2 měsíci
1. září 2020

This app is great. However i wish there was more templates available. I would like to display 2 products next to each other and smaller vs the 3 big images.

Jix Hobbies
Jihoafrická republika
Doba používání aplikace: 12 dny
Datum úprav: 1. září 2020

Where's the automation?! I'm trying to setup an automated welcome email for new subscribers and there does not appear to be a way to do this. Am I missing something?

WineHive, Inc.
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář Shopify odpověděl 10. září 2020

Hey there,

Claire here from Shopify. Thank you for taking the time to share your feedback with us. Currently automation is not a feature of the app but our team are consistently working to improve the app and add functionality to suit our Merchants needs. I'm going to follow up with you with an email to open up the lines of communication here so I can provide your feedback to my team.

Claire l Shopify

1. září 2020

ME ENCANTÓ, SI TUVE VENTAS CON EL ENVÍO DE CORREO ELECTRÓNICO, SUPER SENCILLA DE USAR PARA QUIENES MANEJAMOS TIENDAS

Brochas y cosméticos
Mexiko
Doba používání aplikace: 10 dny
2. září 2020

it's very convenient, and the built-in templates look modern and classy. no need to change anything. would be better i think if i can manually edit the footer, but it's fine.

The Daily Detox
Filipíny
Doba používání aplikace: 24 hodinami