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We really love Shopify platform and their email are useful... BUT i will be honest their email system is not the greatest and their competitors when it comes to email marketing are out doing them!
Shopify doesn't have much room for creative emails. As its a shopify platform with a shopify email iv'e always wondered why they do not have video options or GIF or moving features inside their emails but other platforms do? This is sad as the best thing is as a company is to limit the amount of platforms we use to not build clutter but it looks like it might be an options
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As we can completely understand the impact of this, I've gone ahead and shared your feedback with our developers to consider in future updates. - Blair, Shopify Support
I would recommend.
The templates are easy.
Adding the emails from our previous store was a bit cumbersome
Its great, great statistic, works really easy - only not fun is, that external links in the email arent tracked.
i think this feature is great! so customizable and u can adjust it to your brand image nicely. really good structured email builder, i love how many options u have to add in images, links to products, specific sales or discounts etc.
Happy with the functionality, lacking on my plan is the ability to add video to the mails.
The application is free it’s true, but it’s been 3 months since my emails are sent without my profile image and with an email address different from mine. I had to find myself why there was this, I was not contacted or warned. It’s free it’s true but pay attention the quality is not always present
Thank you for your review. We'd be glad to help you take a look at your settings and make sure everything is working as it should. Please connect with our Live Team (https://shopify.link/vRnL) at your earliest convenience. -Olivia, Shopify Support
I wish there were more customization options available or additional types of sections. Overall, this is a simple and effective way to set up email campaigns and flows!
Easy to use! Templates are good! The only thing I wish I could do was surveys!
vorrei poter inviare una mail ad un singolo cliente utilizzando l'app mail così che resti lo stile del mio brand e che si possa inserire facilmente il prodotto o lo sconto da proporre al cliente . io non ci riesco magari sbaglio per il resto mi trovo molto bene grazie
Just tested Shopify Email having been a regular Mailchimp user for the last few years. They don't really compare. Shopify email user interface is clunky and the send time (we have 2,500 subscribers) is really slow due to the batch sending. Also... the Reports interface is very very slow to update, it's not giving me statistics in real-time.
Not sure if we are going to keep using it.... I like that the cost is lower than Mailchimp (thank you Shopify) but please, please keep developing this functionality so that it works smoothly, quickly, intelligently. Right now it's not very intuitive and I am not convinced I'm going to stick with it.