Shopify Messaging

Pretty basic email app. Does the job 80% of the time. Noticed that if you send an email to an app that supports dark mode on IOS your style is completely broken.

The email builder can feel a bit wonky. For example it often gets no result when searching for a collection to add to a link and when you try to add a section using the "+" button next to a section it always gets added at the bottom of the page so you then need to reposition it. There's also a glitch that kicks you out of the editor and back to the main app page which happens pretty often. There's been no new updates since I original posted a review in May 2022 and the issues are still there. I'm reducing the star rating because it looks like Shopify won't be updating regularly. Would also be good to be able to have a "Show email in browser" button in emails.

product images no longer showing when I go to create a new newsletter email campaign. A very buggy app and basic in its design edit inputs in general. Have to open in Chrome as Firefox has a meltdown trying to run it usually. Just a frustrating feature that should be flawless.

Email template codes can't be edited. I need to customise the abandoned cart/checkout emails to not include products with a certain tag but can't do this. This is a vanilla product. Shopify's usual lets do the bare minimum product requirements and we will get away with it politics.

-10 For right at 2 years I have asked for the correct banner sized for the Shopify Email app or an image cheat sheet for this app. I just spent another 2 hours for the agent to tell me the email banner size is 600x700 NOT until the agent tried it did they grasp the concept of IT WONT WORK. DO NOT ADD THIS APP it is trash and Shopify has no desire to make worth anything. Shift4Shop is looking better everyday. Fix it or at the very least give us a UPDATE CORRECT Cheat Sheet for the images

This app integrates well with shopify and my store and has an easy to use editor. However, after using this app for the past year, it has suddenly gotten VERY buggy. It shuts down multiple times while I am editing my emails and no longer lets Grammarly review the text content - so I have to export it to another screen outside of the app to even spellcheck an email. It is extremely frustrating. I am looking at other options since I have really hit my max of dealing with frustrations on this. Also, tech help did not even respond to my request.

This app is the worst, everytime you want to backtrack correct a word add A WORD, THE APP SHOTS DOWN. So I uninstalled it again. Even if you offer it for free it should work and should not cause FRUSTRATION which it does. The beautiful templates do you no good if you can't use them.
Thank you so much for making this app available to all. As a one-person business empire owner, I find this app incredibly time-saving, because it makes me confident I am sending out professional-looking (not pieced together) ad campaigns/ news/offers.
1/27/2023
I keep having problems with your app, I uninstalled it and re installed it. It did not fix the problem. here is the error I am encountering: When I am writing anything into the text boxes I get that screen.
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I am hoping you will address this issue soon, because I really love this app otherwise. This has not changed.

Dear Developers,

Thanks for adding the option for liquid code in Shopify email App, But there is a size limit of code 50 kb.
Please increase the size of the liquid code, So we can use use our existing HTML code file for email marketing promotion.
That would be much appreciated.
Please notify us when this is implemented.

Kind regards

The app is good, but i would like to have additional features for it to be great and a true substitution to the other email services. I would like to have:
1. a very simple image crop/editing tool so that it is easier to adjust certain images
2. some ways to change the font sizes in the footer

thx

Great App! The only issue is that emails are not listed/filtered by their 'Send Date'. Therefore, one must look through each email in order to find an email for a particular send date to make revisions. Just recently the emails were listed by the 'send date' which made it easy to instantly find a particular email, but in the past few weeks, it changed back to random listing by the latest email worked on. Other than that, the app is easy to use, looks great and customer response is excellent.