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After the many bad reviews, with bad comments that the templates cannot be imported or are difficult to import, they have worked on it and sent an info mail that it now works with a click. It worked now perfectly. In less than 5 minutes the new app and templates were installed. Working perfectly for over a month. Then it was removed from "more actions" to "print" and now it cannot be edited anymore. So it became completly useless!
I WAS OVERLY OPTIMISTIC. Yes it migrated but it DID NOT TRANSFER ANY OF THE "CUSTOM WORK" I HAD. Boy did I fall for their "just click through".
The migration forms look NOTHING like my existing form. Working with Support to see if they can fix it. Extremely disappointed
Thank you for taking the time to share your feedback. I'm glad to hear that you've already been in touch with our team regarding your templates. I appreciate you letting us know that the migration process wasn't as seamless or intuitive as you anticipated. This is really helpful for our developers to consider for future updates. -Sophia, Shopify Support
WHYYYY in the world change something that was working great??
I really, really hate when Shopify randomly decides to change things that are working. This is a repeat occurrence. It's like someone decided that "something needed to be refreshed" for the sake of refreshing, and they put a bunch of ideas in a hat and randomly pulled out the print order app to change. You guys like playing roulette with the interface, much to our chagrin. This includes live visitor displays, and many other countless things over the years that just made us have to figure out something new, instead of adding value.
The print order app is critical to every day operations, and many of us already liked and grew comfortable using the existing format. We all painstakingly took the valuable time to customize things to our preferences when setting up our stores. Now, we have to redo it...AGAIN.
This is a "make work" project for small business owners who don't have the time or the IT resources to get help fixing the awful new format. Import does NOT look the same. I still need to customize. Going to continue using the legacy app as long as I can. Hopefully, that will give the developers time to figure out how to make it seamless.
Very disappointed, Shopify!
Thank you for taking the time to share your comments with our team. We will be sure to pass this along to our developers for future consideration. -Olivia, Shopify Support
There is zero support to customize invoices and no simple transfer. Support will forward you to the help documents (that you have probably already read) that do not make it easy on someone who has no real coding experience. When you press support for further help, they will forward you to a Shopify service that you'll need to pay for.
The least they can do is create a library of functional templates for their customers. However, it doesn't seem like too much to ask for a template builder.
Maybe they should consider fully flushing out their apps before launch? They have done another half-attempt at an app we tried --for subscriptions. Why waste the effort making a terrible product?
Thank you for your feedback! This app is intended to offer better performance than the previous version, so we want to make sure it works well for your business. I'm happy to share your thoughts with our developers for consideration in future updates. -Sophia, Shopify Support
Re-creating our invoice and packing list templates in the new app took about half an hour. It required reference to the documentation but was not hard. The new app is functionally very similar to the old, and I don't really understand the reason for its existence, but changing was not as big a problem as I had been led to believe by all the negative reviews.
One minor gripe is that when you print to PDF from a browser, the saved file takes its name from the title of the page. This used to contain the order number, which was convenient. Now it does not, which is inconvenient.
Had to hire a so called "SHOPIFY EXPERT" to fix all the code for this template to work. They said no problem, 2 days. Took 2 weeks.
Still does not look 100%. How do you even adjust the font size. It's so small it is hard to read. Not happy, why fix something that was not broken in the first place... Do better!
Thank you for taking the time and sharing this feedback. If you need help with customizing the templates (https://shopify.link/KBxv), then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and let our advisors know that you'd like to submit a customization request. Cheers. -Elias, Shopify Support
L'application est correct rapport à l'ancien Order Printer (Legacy).
Mais un point très agaçant. Les cases à cocher pour la sélection des différentes pages créées (Facture et Bordereau d'expédition) ne sont pas mémorisées lors du prochain accès à l'application.
Par exemple, j'imprime généralement uniquement le bordereau de livraison et je suis obligé de décocher à chaque fois toutes les autres pages créées.
Il faudrait faire en sorte de mémoriser la sélection dans votre application.
Le problème a été résolu grace à l'aide Shopify par un point que je n'avais pas vu.
Finalement je suis totalement satisfait !
Ah... Ce serait une bonne chose d'arranger le petit souci du sous-total lorsqu'il y a des remises pour que ça correspondent à ce que nous avons en fait dans l'admin de la commande qui prend bien en charge les remises.
Un sous-total doit normalement être sans inclure les remises (sur la commande et la livraison). Ensuite, doivent être déduites les remises, et ensuite le total final.
I was unsettled by the many bad recessions. But I didn't let that stop me from trying. After 10 minutes it was done and everything runs as smooth as it did before. I found it easy to migrate my templates. But I am very interested in programming and so I am able to read, understand and edit html or other codes. So I agree - a user without any programming background may find this very difficult and will need further instructions or help.
We have been fairly happy with the new Order Printer. Customizing the template worked out for us. A couple of things we would like to see, however. 1) A unit price (or price each) and then a total price for each line item ordered. 2) On local pickup orders, have the Packing Slip show the name, address, phone, etc. of the purchasing customer.
I really can't see ANY benefits to this new app. We copied our templates and it's unusable. After a few hours we had got it almost back to as it was by changing the variables. Luckily I know a bit of liquid coding but I know many do not. What was the point in that in all that work - what have I gained? Shopify say there is going to be a migration tool coming soon... I don't think it can come soon enough.
Thank you for your review and feedback. We switched over to a different tech stack that provides a better foundation to grow and roll out features. -Emily, Shopify Support