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You have to give people the code. The old templates dont work.
Hey there! In order to assist with your template migration we've updated our Help Docs to include guides on how to migrate. Please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat here if you need additional support: https://shopify.link/YWD7. -Shay, Shopify Support
Latest changes to the order printer app have resulted in the invoice backgrounds being printed gray and not white as they were previous to the updates.
Very annoying.
Hello!
Thank you for reaching out and sharing your query. I would like our authenticated Support team to take a more detailed look into this, so we can determine the issue around the shipping address not displaying correctly.
To create a support request, please head to this link (https://shopify.link/vRnL) to get started. -Victoria, Shopify Support.
Wish they would have just kept the same app instead of ruining it with this new update. Hard to get any support and difficult to make changes. Go back to the original, please.
Hi, there.
Thank you for reaching out and sharing your experience.
We appreciate you providing your feedback regarding the app and will share this with our Product Development team. You can keep our Shopify Changelog on hand to stay up to date with new updates that roll out to the platform: https://shopify.link/N5vR.
If you'd like to contact our authenticated Support team, you can do so by creating a support request through the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.
Migrating customized template doesn't work.
Thank you for your review and feedback. I will make sure to provide this information to our team. -Emily, Shopify Support
HATE THIS INVOICE!!!!
Whoever thought this up should be fired. The legacy invoice is way better.
You just have to ask, "Why?" why change an easy to read and understand invoice with this?
I'd like to give it a minus 10
Thank you for review and feedback. We are always looking for ways to improve our app. -Emily, Shopify Support
I have been using it with custom templates and works flawlessly everytime, thanks
Those who do not know how to code should stay away and those who know how to code on shopify - this app works like a charm !
Huge amount of problems after upgrade to this version, cannot print with this app (still using "legacy"...)
Thank you for your review and feedback. Our team is always looking at ways to improve the app. -Emily, Shopify Support
thank you for making it easy to import previous template
much appreciated
Can now import templates from old version. Took 2 mins to set up as I had it before. All works fine.
