Anmeldelser (382)

Samlet bedømmelse
3,6
Antal pr. bedømmelsesniveau
  • 34 % af bedømmelserne er på 5 stjerner
  • 9 % af bedømmelserne er på 4 stjerner
  • 8 % af bedømmelserne er på 3 stjerner
  • 4 % af bedømmelserne er på 2 stjerner
  • 45 % af bedømmelserne er på 1 stjerner
7. juni 2024

This update is a significant improvement for us! We now have the ability to include more detailed information in our invoices and packing lists, thanks to the use of metafields, customer notes, and a wide range of variables and styles. While the new requirement for object names in variable names was unexpected, it ultimately allowed us to enhance our documents exactly how we wanted. It would have been convenient to automatically transfer the old Order Printer Templates, but we understand it’s a complex task.

Overall, great job on this much-needed upgrade!

Privé Perfumes
USA
22 dage bruger appen
5. juni 2024

This app is a desaster. I tried to use the template of the old order printer app which I was using now for years and have translated it, since my shop is in German. The new version just deletes my translation. When I copied my translated template from the old version of Order Printer to the new version it didn't work. Please stop dictating customers which app to use if you don't have the minimal of foresight that there are people acting in a different language than English.

Scala Die Klingen-Boutique
Østrig
44 minutter bruger appen
Shopify svarede 11. juni 2024

Hi, there! Thanks for taking the time to review the Shopify Order Printer App.

We recognize the effort you've put into tailoring the Order Printer templates to fit the unique needs of your business. As you probably noticed, legacy custom templates, while fully supported, are currently not automatically migrated to the new Shopify Order Printer app.

To assist you with this transition, we have updated the Migration guide here: (https://shopify.link/Gxo2) to include examples for the most common customizations. -Maz, Shopify Support

5. juni 2024

POOR Product rollout! Programming experience over 30 years and took me a day and a half to re configure the template we use. The Shopify Help Center documentation is inconstant: 'weight' variable' to be changed to 'grams' for some reason, then farther down is says change 'grams' to 'weight' . Proofing and ask the question 'WHY' do we need to change the variable name seems to be a needed thing. Also, WHY would you put pricing on the shipper template?

Also, one of the reasons you say the changes were needed was to save paper and ink. Well, Your new invoice template was printing a blank sheet of paper before printing the invoice. I expect better quality control from Shopify and feel bad for the MANY that now have to pay someone to try and RE Fix their templates so they can become usable again.

Hardware Decor
USA
21 dage bruger appen
Shopify svarede 11. juni 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shop Support

Redigeret 28. juni 2024

Shopify forcing the migration without putting any measures in place to help support template migration is a joke. Shopify is not the company they were 10 years ago, absolute travesty.
*** UPDATE *** Using the app further it is far and above a DOWNGRADE from the previous Order Printer app. Shopify is USELESS in assisting with migrating order templates. I have had to figure out liquid coding on my own and even then it barely works. This app is terrible and Shopify should be ashamed for their complete and utter failure to migrate effectively. Shopify is a shell of what it once was.

North Scottsdale Floral
USA
23 dage bruger appen
Shopify svarede 11. juni 2024

Hello! Thank you for your feedback and your review. We do have some information on transferring templates over to the new app in our Help Center here: https://shopify.link/18NL.

We updated the app to improve its performance, but we can completely understand how changes like this can impact merchants. I'm happy to pass this feedback on to our team who looks into improvements we can make. - Moira, Shopify Support

5. juni 2024

Do not remove the legacy order printer until you get at least a 4-star rating. The new printer performance is absolutely terrible and unacceptable and currently not compatible with 3rd party product option and variance apps.

LightAndTimeArt
USA
2 dage bruger appen
Shopify svarede 11. juni 2024

Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. - Blair, Shop Support

3. juni 2024

The font is too small on the Order form. There doesn't appear to be any way to permanently tick to remove the default to print Packing Form. It wastes so much paper to print the orders & throw away the packing sheet.
I loved the original Legacy Order Printer. It was easily customised, larger font, so less room for error when packing orders. This seems like a dumbed down version that has replaced a perfectly functional order printer. Why??

Coco & Pud
Australien
Cirka 4 timer bruger appen
Shopify svarede 10. juni 2024

Hey, there! Thanks for your review. We appreciate your feedback and we'll make sure to pass this along to our development team. -Summer, Shopify Support

3. juni 2024

Ever heard the saying "If it ain't broke, don't fix it"? This applies perfectly to what Shopify did with the order printer app. We finally had it all customized exactly how we liked it, and then they are now forcing us to "upgrade" to a literally inferior product. My main gripe is that the new order printer STILL doesn't import variant selections from orders that are imported in from outside of Shopify (I.E. Etsy Orders, Ebay Orders, Etc).

PLEASE just let us keep using Legacy Order Printer until you get your poop together with the new app.

Air Plant Hub
USA
Cirka 7 timer bruger appen
Shopify svarede 10. juni 2024

Hey, there! We appreciate your feedback. We'll pass this on to our development team so they can consider it for future updates. -Summer, Shopify Support

3. juni 2024

I'm only using this app to print an invoice for B2B customers when needed. Given this use, I do believe this app is an improvement compared to the legacy app. The standard template looks much better, and with some HTML knowledge you can improve the template.

Teasenz.eu
Holland (Nederlandene)
4 minutter bruger appen
3. juni 2024

Wow, what a disappointment. The original Order Printer was certainly not the best, but I presume most of us eventually got it to work and considered that a sunk cost.

Years later and this is what you've got? You have to be kidding! I'm hours into it and I still can't get decent results, the templates are lousy and it has been super flaky, sometimes completely failing to load.

This clearly comes down to an absolutely poorly managed Product Management group. There appears to be absolutely no voice of customer at Shopify. Who in the world asked for this? Wake up Shopify! When your own app can't even get a 2.0 rating something is broken, that starts with Product Management. Fix It!

Someone should be held accountable.

SkateXS
USA
17 dage bruger appen
Shopify svarede 10. juni 2024

Hi, there. Thank you for taking the time to leave us this candid feedback around the new Shopify Order Printer App. We appreciate all of the feedback being shared around this launch, and appreciate the passion behind letting us know about how folks are finding the new version. We recommend reaching out to the Shopify Support Team directly (https://shopify.link/vRnL) so we can provide some assistance with resolving any specific issues you're encountering. -Imogen, Shopify Support

3. juni 2024

Does not work properly. The templates from the legacy were perfect, and I've used them or years. I migrated the templates per instructions, but the order number is missing, as well as the date and email fields. Not great. If it ain't broke, don't fix it. And if you're going to fix it, make sure you have a solution that works. This is not it guys. Horrible, huge misstep.

Cloth Diapers - Lighthouse Kids
USA
19 dage bruger appen
Shopify svarede 10. juni 2024

Hi, there! Thank you for your feedback and review. The new app architecture is designed to allow for more functionality and updates in the near future. I recommend contacting our live support team through the Help Center (https://shopify.link/vRnL) so we can take a closer look at any issues you're having. Thanks again! - Greta, Shopify Support