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Little to no functionality. The instructions to migrate templates does not work. There is not a way to customize new templates. The current printer app was fine. Wish I could just continue using the legacy version.
Thank you for reaching out and bringing this to our attention. There are some adjustments that will be required when migrating your existing templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL), such as changing some of the variables. However, if you need further assistance with migrating or customizing the templates, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support
I would give this a negative star if I could. This app is awful. The templates are horrendous. It doesn't include the notes. I have used Order Printer and (paid) Order Printer Templates for years - super easy to customize and looked great. Now they are no longer supported and we're directed to use this awful app. Do better, Shopify.
Thank you for taking the time and sharing this feedback. You can migrate your existing templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL) so that you can continue using the customized templates. However, should you encounter any issues with migrating the templates, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support
So far I dislike it. The original one easily allowed you to add logo and the packing slip had large customer address so you can use as a shipping label. We need to be able to easily create to suit our styles
Thank you for sharing this feedback. You can customize the templates (https://shopify.link/p131), which allows you to add your logo or adjust the width of the tables. However, if you need help with these customizations, then this is something that our Theme Support team can help you with. Simply visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support
It has been most difficult to transfer our invoice templates to this app from the legacy version. I've had to teach myself enough coding to be able to figure out how to make the old template work here, which has taken me so many working hours, for there to find out afterwards that there's issues that many other people are experiencing because they haven't even been fixed by the developers yet. After all that work our template isn't ready to be used yet because there's no solution to page breaks, and the time to use the legacy version is running out. I'm sure I'm speaking for many of us users when I ask for an extension on the legacy app availability, or these issues being fixed asap AND providing sufficient support to those users that don't have the resources to deal with it themselves.
Hi, Caroline.
We appreciate you taking the time to reach out and provide your feedback. Please rest assured that we will share your feedback with our product development team to look into.
If you require assistance with the app or notice other issues arising, you can contact our authenticated Support by creating a support request through the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.
UPDATE: Vast improvement with the new IMPORT feature that Shopify has just added. I imported my legacy templates into the Shopify Order Printer and they work perfectly and once again they look beautiful. Thank you for listening, Shopify, and for creating an easy way for shopowners who do not code or mess with liquid to easily recreate their order forms from a legacy app into your app. From a 1 star review to a 5 star review.
INITIAL REVIEW: Horrible, frankly. Confusing, not intuitive - you need html knowledge to customize and edit the code. I copied and pasted the code from my legacy app and even with that there are myriad changes that have to be made to add order number. correct date, add shipping. This new app is frustrating and sloppy. Absolutely no way to easily edit this code without vast html experience.
Hello!
Thank you for reaching out and sharing your review.
We appreciate your input, and I want to assure you that your comments are valuable to us. We will share your feedback with our product development team for review.
That being said, if you require assistance with the app you can get in touch with our authenticated Support via the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.
The ability to change the output with HTML or Liquid is excellent. No other e-commerce service offers this level of freedom. Invoices could be created in a specified format.
Only one feature was reduced. That is that when you output a file as a PDF, it is output with the same file name. In the old 'order print' the order number was included in the file name, so there was no risk of overwriting the file.
Thanks to the development team for a great programme.
Please keep improving it.
Terrible app! Shopify is forcing everyone to migrate without making it simple to do so. If you don't know how to code, it is impossible to do this. No easy way to copy an existing template across as they have changed all the variables.
SHOPIFY - You know what you have changed! Please provide us with a help page where we can simply paste our legacy template code, and the variables are automatically corrected. This will enable us to easily intergrate it into the new app.
Thanks for taking the time and sharing this feedback. While we do have a guide to help with migrating the templates from Order Printer to Shopify Order Printer (https://shopify.link/18NL), you will need to update the variables on the existing template. If you need help with migrating the templates and adjusting the variables, then this is something that our Theme Support team can help you with. Please visit the Shopify Help Center (https://shopify.link/vRnL) and login to your account to create a customization request. Cheers. -Elias, Shopify Support
I would NOT recommend this app. I have been forced to swap from the old order printer (legacy) to this new rubbish Shopify Order Printer. They gave instructions on how to migrate your old template over but I'm not familiar with coding so I can't do it. My invoice is missing things like gst, the shipping address, the discount amount, notes and other things.
Very unhappy!!!!!
Hey there, thanks for the review and providing your feedback. I have noted this feedback with our developers of the application. With that being said, we do have a Help Document that goes into depth about making changes or customizing the templates using the application: https://shopify.link/MQad. Additionally, you can reach out to our Shopify Community forums for assistance from various Partners or Merchants: https://shopify.link/l3br. -Ollie, Shopify Support
Install and use is easy. What i am missing is the integration with adapt. No localisation and it does not use the store language.
For who is not able to code just do like i did. Create a page in your shop, change to the html view, paste the code of your slip, invoice whatever you want to modify and change to edit view.
Make you changes avoiding to cancel any field, change to the html view copy your code and paste it in your printer template. DONE
Thank you for sharing your experience and suggestions for other stores using the app! I am happy to share your feedback with our developers regarding integrating with Shopify Translate & Adapt. -Sophia, Shopify Support
If you de-select the "packing slip" option, it says unable to find order on shopify POS. I wish shopify would stop changing things that no-one has asked for and work on the multiple other issues in POS.
Hi there! Thanks for taking the time to share your feedback with us here. We can record this as a request internally with our developer team, if you can reach out via our Help Centre here: (https://shopify.link/7PNJ), so we can gather the info necessary to file this. Thanks again for taking the time to let us know about this! -Don, Shopify Support