Shopify Order Printer

Countering many of the poor reviews here, this app has been a LONG time coming and sorely needed. Previously Shopify had no support for Invoices. If a customer asked for an invoice, there was no way to pull it up, other than installing third party app workaround. That was a huge gap in any b2b workflow and this finally fixes it.

Users have always had to know a little bit of HTML, CSS and Liquid to customize an invoice so I'm not understanding the complaints. There also appear to be unlimited templates that can be added so I dont understand some the reviews saying there are only 2. Yes, 2 pre-made, but you can duplicate and create as many as you need.

I get that templates have to be done again and that's a hassle, but the old app was a dead end and needed a complete rebuild which is what Shopify is delivering here.

My team and I are thrilled that this is finally available and I look forward to leveraging its capabilities into our workflows. No doubt Shopify can and will build on this new foundation.

In new Order Printer the displayed div is too small. When the customer address is long, the displayed content overflows. Meaning what Order Printer shows isn't what gets printed. This works properly in Order Printer (legacy)

I tried replacing CSS:
Polaris-Box
with:
Polaris-Box printer-inline-preview

But this doesn't fix the issue. Polaris-Box div width is too small and Polaris-Layout CSS doesn't flex correctly in the new app.

Please fix.

Why.....?

The legacy app worked. It's more flexible, holds features this app doesn't and this app requires work from a specialist to convert old templates.

Furthermore, the instructions to create a template are false:
https://help.shopify.com/en/manual/orders/printing-orders/shopify-order-printer/customizing-order-templates

When you "open app", there are no "templates", nor a "create a template" option.

Zag erg op tegen het moeten aanpassen de liquid templates. Na een uurtje worstelen bleek dat erg mee te vallen. Een echt probleem is het kleine voorbeeldschermpje, dat niet 1:1 het printresultaat laat zien, en bovendien op een zo kleine schaal - klein lettertype - dat je er maar weinig aan hebt. Vraagt aandacht. In legacy kon je bouwen op het printvoorbeeld - handig wanneer je een template wilt, of zoals bij de transitie móet aan passen. Werk aan de winkel

Our template does not work in the new version of order printer.
Banner says to reach out if there are any issues with custom tempaltes but there is no way to actually reach out that we can find.

If Shopify wants to upgrade an app, then just upgrade the current app like every other vendor! Don't make everyone migrate to a new app that doesn't automatically migrate custom templates. They need to fix this ASAP. I'm decent at Liquid at this point, but there is no reason to make us spend hours to do something that shouldn't be necessary

While Legacy may not have been the excellent this is so much worse. To change anything, even take prices off, add shipping method or order date, requires a change to the code. This is not feasible for many small businesses. If you're going to update make sure it's easy for small businesses to customize. Don't make us pay for 3rd party apps for something we already have. Please make a way to edit without needing to know how to code.

Another senseless move by Shopify. Do not touch if it's working! You made it even worse! Variable mapping page does not have the variable SKU!!! Shopify is pushing us towards other options in the market! They are completely deaf to complaints. Why pay 2% for such arrogance?

No doubt it does something other than waste my time recreating templates that fit our workflows (which is possible, but tiresome). I've knocked off another star for it no longer putting an order number in PDF filenames.

Expect lots of bugs and zero help from shopify support as shopify requires transition to this "new" Order Printer.

This "new" Order Printer does not work correctly with any customizations/templates from the "legacy" Order Printer, and Shopify's support staff are zero help. Shopify's support page on transitioning from the "legacy" Order Printer to this "new" Order Printer is woefully inadequate, too.

With this new Order Printer, Shopify changed all their liquid formats plus simple template code that worked perfectly on the "legacy" Order Printer no longer works on the "new" Order Printer...and nobody at Shopify can say why...or offer real solutions.

What's more, if you use any 3rd party providers on your shopify store to help manage inventory, pickup/delivery, locations, bundles, discounts, tipping, just about anything...expect additional issues using this "new" Order Printer...and Shopify support is again zero help because they use 3rd party providers as a scapegoat.

Don't get us wrong -- the "legacy" Order Printer was far far far from great...it required a TON of template customization to be even remotely useful.

This is still the same for this "new" Order Printer...except that Shopify has thrown in the "bonus" of mysterious liquid and code changes (seemingly in secret, leaving both customers and support staff to stumble upon them as bad surprises). With this "new" Order Printer, Shopify shows yet again how out of touch they are with us customers doing business in the real world.

Difficult to see this "new" Order Printer as more than a thinly veiled attempt to squeeze more money out of customers by providing substandard products and service that leave customers in the lurch unless they pony up $$ for a yet another 3rd party app to band-aid Shopify's poor product and service.

Do better, Shopify. If we don't say something, they never will.