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en faisant la mise à jour indiquée, on perd ses modèles , Order Printer n'est meme pas capable de coordonner le prix payé par le client et les factures sont en format paysage , impossible de retrouver les factures telles qu'elles avaient ete réglées , une Catastrophe
Im not sure why there is so much bad feed back on this one.
It has helped my store campervanbuilders.com.au so much!
Easy one click to print, you can customise the code with chatgpt no issues!
Sick and tired that they keep changing the software without consideration of the customer's needs! Just leave as it was! I should not get another app to get your app to work! Our POS receipts are all over the place and not as before! So frustrating! :-(
Hi there. Thank you for taking the time to leave your feedback, we truly appreciate it. As I can completely understand the impact of this change, I've gone ahead and shared your feedback with our developers. We are however, always working to improve platform and appreciate you sharing those points. - Blair, Shopify Support
Worked great for me! There were a few areas I had to fix but other than that, moving from legacy to this app was fairly easy.
The App was easy to install and we were able to transfer our current template styles across easily. No issues whatsoever.
Initially it wasn't easy to figure out the changes, but after figuring out it is working great better than before.
You have to give people the code. The old templates dont work.
Hey there! In order to assist with your template migration we've updated our Help Docs to include guides on how to migrate. Please review our documentation here: https://shopify.link/18NL.You can also get in touch with our team through live chat here if you need additional support: https://shopify.link/YWD7. -Shay, Shopify Support
Latest changes to the order printer app have resulted in the invoice backgrounds being printed gray and not white as they were previous to the updates.
Very annoying.
Hello!
Thank you for reaching out and sharing your query. I would like our authenticated Support team to take a more detailed look into this, so we can determine the issue around the shipping address not displaying correctly.
To create a support request, please head to this link (https://shopify.link/vRnL) to get started. -Victoria, Shopify Support.
Wish they would have just kept the same app instead of ruining it with this new update. Hard to get any support and difficult to make changes. Go back to the original, please.
Hi, there.
Thank you for reaching out and sharing your experience.
We appreciate you providing your feedback regarding the app and will share this with our Product Development team. You can keep our Shopify Changelog on hand to stay up to date with new updates that roll out to the platform: https://shopify.link/N5vR.
If you'd like to contact our authenticated Support team, you can do so by creating a support request through the Shopify Help Center: https://shopify.link/vRnL. -Victoria, Shopify Support.
Migrating customized template doesn't work.
Thank you for your review and feedback. I will make sure to provide this information to our team. -Emily, Shopify Support
