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why ? current one is perfect, and is all set up how we need it to be . new one is generic and clunky ..and not at all easy for the non techy . not happy . change for change sake
Hi! We built the new Order Printer app to improve the interface and offer better performance. I appreciate your feedback, and I'm sorry to hear you haven't enjoyed your experience with the new app so far. If there are any specific feature requests you would like us to share with our developers, please let us know any time via the Help Center: https://shopify.link/1w5D. -Sophia, Shopify Support
I wanted to import the templates from the old app into the new one, but the fonts are not being carried over.
Hey, there! If the font changes you want to make are within the scope of our Design Policy, our Theme Support team may be able to customize the for you. Please get in touch with us via the Help Center so we can look into this: https://shopify.link/1w5D. If our Theme Support team isn't able to help, I recommend posting in the Shopify Community forums for suggestions from other merchants and developers: https://shopify.link/7kzD. -Sophia, Shopify Support
Changed my entire template, If you are developing a new app at least make your template attractive. Shopify can't invest that much for their users ? to atleast provide professionals invoices for their clients.
Thanks for your feedback on the template design! We would love to hear more about what you want the template to look like so we can share the feedback with our developers. If there is additional feedback you would like to provide, please contact us via the Help Center: https://shopify.link/1w5D. -Sophia, Shopify Support
The original order printer came with a variety of "look and feel" templates and looked great. I am not sure who at Shopify came up with this bad joke which we are now being forced to use.
Thank you for taking the time to leave a review. I appreciate that you found the legacy app's templates helpful, and I'm happy to share that feedback with our developers. In the meantime, please refer to our guide on customizing templates with the new app: https://shopify.link/p131. -Sophia, Shopify Support
This app is horrible, the original worked much better.
Once again take something that works and trash it.
I am really starting to think the developers have never sold anything in there lives.
Hey, there! Thanks for your review. We definitely hear you and we appreciate you taking the time to share your feedback. We'd love to learn more about the specific improvements you would like to see in the new Order Printer app. If you're open to it, feel free to create a support ticket by visiting our Help Center (https://shopify.link/WJna) and one of our support advisors will share your feedback with the development team! -Summer, Shopify Support
extremely disappointed with this app, the old app was great, had my template just how I needed it for my business, new app does not support the same template, VERY DISSAPOINTED
Hey, there! Thank you for your review and I'm sorry to hear you didn't have a great experience with the new Order Printer app. I'll make sure to pass this on to our development team so we can consider it for future updates. -Summer, Shopify Support
Shopify....Whats the deal here! Usually you make things easier and more user friendly. What you did was take an effective and streamline order printer and complicated it. This is difficult to navigate and set up. As business owners we do not need you making things harder for us!
Hey there! Thanks for your review. I understand that navigating the new Order Printer app might be challenging at first, but I'm confident it'll become easier as you use it more. If you need any help along the way, feel free to check out this guide: https://shopify.link/7kmo. We're here to support you! -Summer, Shopify Support
After update my old template got lost
Hello! Please refer to our guide on migrating from the legacy app: https://shopify.link/18NL. This will help you migrate your template to the new app. -Sophia, Shopify Support
Needs the ability to edit documents per order like the Legacy version had.
Hello! Order Printer templates can be customized: https://shopify.link/p131. If you're referring to invoices, packing slips, or something else, please share more detail about your request so we can submit your feedback to our developers. You can reach us 24/7 in the Help Center: https://shopify.link/1w5D. -Sophia, Shopify Support
AWFUL Does not include images, it's hard to work without images.
Thank you for your review and feedback. I will be sure to provide this feedback to our team. -Emily, Shopify Support
