Shopify Subscriptions

confusing to use, payment is not working and testers cant see

Nice, that Shopify makes an own Subscription app which is free, but unfortunately it only works with "new customer accounts" which is pretty bad when you don't want to use these (because of bad brand experience and no design control).

This is helpful as it is automated and less time following up with customers

Jeg mangler noget mere data omkring churn og levetid på mine medlemmer. Derudover ville det være fedt hvis man kunne lave rabatter på enkelte leveringer i et medlemskab.

This app is easy to install and set up but the more I use it, the more issues I see. It is fantastic for digital products that don't need shipping but for physical subscriptions, there are glitches.

I have Free Shipping on subscriptions and use the native discounts to allow this. For people who sign up and don't add anything else to the cart, this works perfectly. However, if a person signs up to a subscriptions and adds other items to the cart, it adds shipping to the renewals even though it shouldn't. I am having to refund shipping which is ultimately costing me money due to payment fees.

I wish there was a better sorting function and more information on the screen. I would like to be able to see on the main screen when a customers subscription is going to renew. I'd also like to be able to sort by the type of subscription so I can bring up all like ones to see what is coming up. I have yearly and monthly and want be able to see what is coming up so I can prepare.

The Shopify Subscriptions app is easy to enable, but that’s where the positives end.

The feature set is extremely limited, with little flexibility, poor visibility into subscription issues, and insufficient tools to manage failed payments or customer experience. For a native Shopify app, this feels unfinished.

Fine for the most basic use cases. Merchants with real subscription volume or customer expectations should strongly consider paid alternatives.

It is pretty limited to the use case of sending physical, subscription boxes to people. It doesn't have basic quality of life features like searching for subscribers. It's a good first step, but I'm looking to replace it after using it for a few months.

There is no customer service when help is needed, and the link to manage the subscription on the customer side never works. I constantly receive requests from my customers asking for updates.

need to be able to onboard a subscriber via link or via UI. When I asked about I got no answer jsut a case closed email. I need to port in our subscriber base from woo commerce.

It's fine, nothing great. Hard to customize. I wish I could search for my subscription contracts to be able to find them without scrolling!