Shopify Subscriptions

We have been experiencing ongoing issues with customers not being able to modify their own subscription details properly. This has caused a lot of extra communication and confusion between our team and customers.

I have already contacted the app support team regarding this, but so far it seems that they do not consider it to be an issue on their end. This has made the communication quite difficult.

At this point, we already have many customers using subscriptions through this app, so uninstalling or switching the app is not a practical option for us. We really need these issues to be properly reviewed and fixed.

Customers are allowed to choose a subscription, get the discount and then cancel the subscription after they have used the discount for the one purchase which defeats the whole point of a subscription. Customers must not be able to cancel until a minimum of 2 successful subscriptions.

初回の商品と2回目以降の商品を異なる商品に設定することができればよかった

es wäre super, wenn man ein individuelles nächstes Bestelldatum eingeben könnte.

I can't pause my customers subscription. Who made this?

It would be great if we had a chance to create a Draft Subscription Order on the admin panel and send it to the customer for their review and payment.

does the job, my only issue is that you cannot customize notification to let you know orders ahead of time

Need support for adding CRV to subscription products that come in a can or glass bottle and have required CRV per state regulation. CRV must be listed as a line item in the invoice and at checkout.

Not simple still having issues with multi pack units

If there could be a way to add additional information when looking at subscriptions from within the orders section, such as adding the product code/ sku. This would be very helpful, as it would make it much easier for the customer service team when speaking to the customer to tell me directly what the product code is for an item and the customer can just simply input this code and up pops the item on their page.