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The app does not reflect the advertised picture and cannot be translated
I really, really, really want to be able to use this native subscription app, BUT... there is no way that I can see that a customer can add or remove products from their account portal.
Am I missing something?
Hi, glad to hear you are excited about using the Subscription app!
You can set up customer management in Shopify's customer accounts.
If you have new customer accounts active, customers can log in to their account from your online store navigation and manage their subscriptions. If you have classic customer accounts, then you can share the subscription management url to give customers access to manage their own subscriptions.
Customers with new customer accounts or classic customer accounts can manage their subscriptions by clicking Manage your subscription from your automated subscription email notifications. These are automatically turned on when you download the app and you can edit them from the Settings section in the Subscription section of the app.
Turn on subscription management in your Shopify admin settings to allow customers to manage their subscriptions.
Steps:
From the Shopify admin, go to Settings > Customers.
Under New customer accounts in the Manage subscriptions section, click Turn on.
Optional: You can add the Subscriptions page link.
You can find out more information on the help center here: https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/customer-experience#subscription-management-for-customers
Hope this helps and don't hesitate to reach out to support if you have more questions.
Chanel Fournier
Product Lead, Shopify Subscriptions
So excited that shopify created a native app for subscriptions. The pricing for third party subscription apps wasn't sustainable for the scale of my store. Thank you Shopify!
Doesn't support mobile view on your store
We apologize that you ran into issues using Shopify Subscriptions on Mobile. We've taken note of your feedback.
We value it for the evolution of our app!
Ameya Bongale
Product Manager, Subscriptions
Just installed then immediately uninstalled as it failed at the first hurdle, I would have hoped that these issues would have been ironed out beforehand, considering how long it has taken to be released.
We're sorry you're having trouble with themes. You may find our help center documentation useful. If you need more help, please contact our support team for assistance. We're here to help.
https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup
Chanel Fournier
Product Lead, Subscriptions
Nice, that Shopify makes an own Subscription app which is free, but unfortunately it only works with "new customer accounts" which is pretty bad when you don't want to use these (because of bad brand experience and no design control).
Hi! Whether you are using new customer accounts or classic customer accounts, you can use our subscriptions app. Customers can manage their subscriptions by clicking the Manage your subscription from your automated subscription email notifications.
There are also instructions under the Customer Subscription Management section here on how to add the Manage Subscriptions link to classic customer accounts.
https://help.shopify.com/en/manual/products/purchase-options/shopify-subscriptions/setup
Hope this helps!
Chanel Fournier
Product Lead, Subscriptions
Get more repeat business by allowing customers to purchase products or services on a recurring basis
Pretty easy to use
very limited
very limited with giving customer flexabilty
