Shopify Subscriptions

Can't get it to work. Been working w/ AI to get it installed for a couple of hours now.

If there could be a way to add additional information when looking at subscriptions from within the orders section, such as adding the product code/ sku. This would be very helpful, as it would make it much easier for the customer service team when speaking to the customer to tell me directly what the product code is for an item and the customer can just simply input this code and up pops the item on their page.

excellente app, mais il manque tout de même la possibilité d'offrir une semaine gratuite aux nouveaux clients de manière native

Great idea but the app is a little buggy. Sometimes customer don't realize they've signed up for the subscription and the manage subscription page is showing us as an error for the customer. Not the best customer experience and i am hoping it will be resolved soon.

need technical background to understand it all. not easy to add

it's been painful...trying on desktop rather than mobile to see if i can setup one subscription.

My customers have been having trouble skipping, pausing and cancelling their subscriptions

If you're staring at subscription apps the way I stare into my refrigerator hoping supper will introduce itself, stop right here.

This app was surprisingly easy to set up, even for those of us whose technical expertise usually ends at unplugging something and plugging it back in. The subscription options are straightforward, customer-friendly, and integrate beautifully with Shopify.

As a small business owner at Rustic Roots Pantry, I wanted a simple way to deliver monthly digital content without needing a degree in computer science or a bottle of aspirin. This app delivered exactly that.

Setup was quick, the customer experience is smooth, and best of all, it lets me focus on creating instead of fighting with technology.

Five stars from Mama T. The only thing easier was convincing myself I deserved a second cookie.

— Mama T, Rustic Roots Pantry

can't easily find how to change the language on this - it's for monthly donations not products

The Shopify Subscriptions app works well overall, but there's a significant gap for non-physical subscription businesses like ours. We run a streaming platform, and the customer portal displays "Deliver every year" under each membership plan — language that implies physical shipping and is confusing for our members.

There is currently no way to customize this label. The delivery frequency string is hardcoded, CSS/JS overrides can't reach the portal since it's rendered on Shopify's domain, and Shopify support confirmed there's no native setting to change it.

For streaming services, membership sites, SaaS products, and any other non-physical subscription business, this is a real brand problem. "Deliver every year" next to a digital membership looks like a bug to our customers.

The fix is simple: allow merchants to override the delivery frequency display label in the app settings. Please prioritize this for non-physical subscription use cases.