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There could be more customization, or even simple features like the ability to swap out productions in the same collection without completely cancelling the subscription. But overall a very helpful app.
In general, it works seemlesly. There seems to be a glitch in which in the products I select for subscription, two subscription options appear. I have not been able to remove those. It'll be great if I can modify subcription date, so I can match all my monthly Chocolate memberships and fullfill / ship the same week of the month. Also, some members / contracts are cancelled with no appparent reason, then my cliente must do a new contract
Zero functionality, no ability to search, lots of bugs that caused quadruple charging of some customers, support refuses to assist.
There is something wrong with the way it installed. The app shows the "deliver every month" part on the bottom of every product page in addition to the correct position.
It's frustrating that Shopify Subscriptions doesn't offer better in-app analytics and subscription management. Key use cases that are missing for us include by-store (physical retail) subscription pickup reporting. Each store struggles to review how by-store subscription pickups will happen in any given period. Additionally, there is little in the way of notification functionality to let us know when a new customers subscribes or cancels. We have to monitor this ourselves. Frankly, I believe this app could be so much more functional if Shopify would invest more in it's own app ecosystem instead of allowing third parties to milk Shopify Pro customers like us for every dollar just to implement a reasonable Wine Club (our store's use case).
pas encore intégré à tout et on peut faire peut de chose, surtout en api :-) après elle fonctionne bien
Recurring orders use the due date and time of the original order and needs to be manually updated. Customers can not make modifications to subscription contents or due date/time. They must cancel the subscription and recreate. No relevant reporting available. No alert to shop owner when subscriptions don't run. Shop owner cannot edit customer subscriptions.
Create order button is missing for subscriptions whose payments were not procesed due to inventory errors.
We have stocks for saved for subscribers and it's so annoying now that it's gone
The two most glaringly missing features are:
1. Reschedule upcoming shipment dates
2. Early shipment of upcoming order
These would be easy to implement (build #1 and you basically get #2 for free, since you can just "reschedule" to ship today).
First, I have customers who requested a change of address, and I updated it manually. However, the following month, the subscription reverted to the old address, which makes it really hard to manage, especially with many subscribers. I’ve lost a few customers because of this issue.
Second, sometimes an order isn’t created, and I only notice it when I check the customer’s subscription page manually. There’s no alert or clear indication of what went wrong. The subscription still shows as active, even when the payment didn’t go through.
Third, it would be helpful to have a filter that allows me to sort customers by the day of the month their subscription renews, not just the original subscription date.
Fourth, it would also be great to see the full customer list on one page, instead of being limited to 25 per page.
Lastly, it would be amazing to offer customers the option to subscribe annually as well.