Shoplift ‑ CRO & A/B Testing

The product itself works as advertised. We like the fact variants load without the original-page flash you get with some client-side testing apps.

Two reasons I uninstalled.

First, pricing. If you run a high-traffic store, the session-based cost gets very expensive very quickly. In our case several times what comparable tools charge. Check the maths carefully against your own traffic profile before committing.

Second, and the bigger issue for me: shortly after I signed up, a private support email I sent them appeared as a screenshot in a Shoplift LinkedIn post, used as marketing content celebrating my switch from a competitor. My surname was redacted, but my first name, the date, and the full text of my email were not. Nobody asked my permission. The redaction achieved nothing: the competitor mentioned in the post identified me from it and contacted me directly. Shoplift's team joked about the switch in the comments. If you email this company's support, be aware your message may become their content.

Capable tool, but the combination of the pricing and how they posted my email correspondence on social media means I won't be back.

The Shoplift app has been an incredible tool for helping increase our stores CVR, RPV & CTR's our account manager Anya is really incredible and super helpful with every question we ask.

This app is an absolute gamechanger for anyone looking to do any CRO work on their own themes.

Thanks again SL & Anya

ShopLift has been a great addition to our ecommerce toolkit. We've run tests across our product pages, collection pages, and homepage, and have seen some really solid lifts in revenue, conversion rate, and average order value as a result. The platform is reliable, easy to use, and has helped us build a real testing culture on our team — we've learned just as much from the mixed results as the winners. Our one wish is that the app offered more personalization capabilities, like the ability to serve different experiences to new vs. returning customers on a long term basis. That would take it from a great tool to an exceptional one. Highly recommend for any ecommerce team looking to make smarter, data-backed decisions.