Shoply AI Search & AI Chatbot

Shoply AI Search & AI Chatbot

Reviews (25)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 19, 2026

Not bad. 99% of the time it provides a good answer. When a questionable response came up, I added the correct "knowledge" for it to reference the next time around. With the history of responses provided, one can monitor and add knowledge as needed.

Klondike Mike's
Canada
Over 1 year using the app
Shoply AI replied September 19, 2026

Thank you for the thoughtful review, Klondike Mike’s! With capacitor kits for so many vintage radios, from Cobra CBs to Kenwood and Yaesu models, getting the details right matters.

We’re glad the conversation history and the add-knowledge-to-AI feature have helped you spot questionable answers, and provide the right information for future questions!

August 17, 2026

I really like this chatbot. It was very easy to train it on the content of our website, and I also appreciate the option to upload additional documents to expand its knowledge. The answers have been accurate and relevant, and overall it works very well for our needs. I’m very satisfied with it. Thank you!

Egely Wheel
United Kingdom
4 months using the app
Shoply AI replied August 17, 2026

Thank you so much, Egely Wheel team! We love how you’ve turned Dr. George Egely’s decades of work into an experience that helps people explore their vitality, focus, and inner state—from the Egely Wheel itself to the EWR app and live sessions.

Because your product is so unique, customers naturally have many questions before they can confidently begin. It means a great deal to hear that Shoply learned from both your website and uploaded materials and is now giving your visitors accurate, relevant guidance. We’re proud to help you “make the invisible visible” and make the Egely experience easier for more people to understand. Thank you for trusting Shoply!

August 22, 2026

Handy way to provide information for our customers. Surprisingly accurate and on point. Very pleased with this tool.

ExcellentSupply.com
United States
About 2 months using the app
Shoply AI replied September 19, 2026

Thank you, ExcellentSupply.com team! You’ve put a lot of expertise into your product range and cleaning guides, and we’re glad Shoply helps make that information easier to find. Thank you for sharing your experience!

July 16, 2026

GREAT PRODUCT, BUT NOT ENOUGH MEMORY TO TRAIN THE AI, ONLY LIMITED TO 2000 WORDS...ITS SHOUL EXPAND....BUT GOOD WORK...

SkyTree Phones
Australia
Over 1 year using the app
Shoply AI replied July 17, 2026

Thank you for your feedback! We have increased per knowledge limit to 10000. In the mean while, you have always had the ability to add a lot more knowledges, plus file uploads, external urls as well. Hope you enjoy the new limit and features!

July 13, 2026

It’s simply spectacular. Shoply, the Shopify AI agent, works like magic. It quickly learned our language, brand voice, and company culture.

In fact, we have even encouraged our in-store sales team to learn from the way Shoply recommends products, suggests complementary items, and shares helpful ideas with customers.

It is incredibly intuitive, practical, and easy to use. Choosing Shoply has been one of the best decisions we have made for our online store.

Chelsea Loft
Mexico
About 2 months using the app
Shoply AI replied July 14, 2026

Thanks so much for the wonderful review! It's refreshing that we could help with your in-store team. We love your feedbacks and hope we can continue contributing to the success of your business!

May 21, 2026

Very helpful app. It has made a real difference in improving our store’s conversion rate and creating a smoother shopping experience for customers. The app is easy to use, works well, and helps make customer service much easier and more efficient than before.

The support team is also excellent. They are helpful, responsive, and always willing to assist whenever we have questions or need support. Overall, this is a great app for any store that wants to improve conversions and provide better customer service.

FreshDrinkUS - Natural and Premium Herbal Tea
United States
7 days using the app
Shoply AI replied May 21, 2026

Thank you so much for the thoughtful review! We’re really happy to hear that the app is helping improve your conversion rate and making customer service smoother and more efficient. Your feedback means a lot to us, and we truly appreciate your support. We’ll continue working hard to make the app even better!

June 24, 2026

We are so beyond pleased and the above and beyond is when Rui made many of our text links clickable, this made all the difference in the world. The customer service and response is the best and we are so glad to have this functionality in our shop!

Wicked Fabulous LLC
United States
About 1 month using the app
Shoply AI replied June 25, 2026

Thanks so much for your suggestion and kind review! We are super happy that our little change made a big difference. :)

October 2, 2026

Pretty cool love the ai search

Mr Gadget SA
South Africa
About 1 month using the app
Shoply AI replied October 3, 2026

Thank you, Mr Gadget SA team! Glad you’re loving the AI search 😊 With your range of new and pre-owned phones and gadgets, dynamic filtering helps shoppers narrow down the options as they search.

Shoply is also built to support your large product catalogs, making it easier to find the right product even as your selection grows.

Again, thanks for sharing the love!

April 22, 2026

I switch from another AI app and this is much better! The team design many applications. And the support is the best i have ever seen. They listen and try to help all the time, even you need some tailor-made!

Beautitu.com
Hong Kong SAR
About 2 months using the app
Shoply AI replied April 24, 2026

Thank you so much for the kind words! We’re really glad to hear the switch has been a positive experience for you. Our team puts a lot of effort into building useful features and providing responsive support, so it means a lot to hear this. We’ll keep working hard to improve and support your needs - don’t hesitate to reach out anytime!

November 12, 2025

We were extremely skeptical of AI chat solutions in general - we'd tried a few and been burned hard on the immense training needed. Not so with Shoply AI - this app is set up to read our Shopify data seamlessly, and is incredibly easy to update and maintain. We're super pleased with the results so far, and are excited to see how else we can leverage this brilliantly-designed tool!

Sports Basement
United States
About 1 month using the app
Shoply AI replied November 13, 2025

Thanks so much for the kind words. We’ve loved working with your team and are excited to keep helping you get even more out of it - from online to offline!