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See which app errors and checkout messages stop buyers from paying, and how many orders they cost.
ShopZend Checkout Monitor watches your checkout for problems you would otherwise hear about from customers. It collects the errors that checkout apps and extensions throw, and the messages buyers see when a payment fails, a field is rejected, or a discount code doesn't work. Issues are grouped by app and message and ranked by how many checkouts didn't complete, with the order value at stake. Open any checkout to follow it step by step. Setup is automatic: install the app and monitoring starts.
- Catch errors from any checkout app or extension, grouped by app and version
- See the messages that stopped buyers from paying, by checkout section
- Find rejected discount codes and check whether they exist in your store
- Rank issues by checkouts that didn't complete and the order value at stake
- Follow any checkout step by step, from start to order or drop-off
Languages
English and Chinese (Simplified)
Works with
- Checkout
- Shopify Admin
Categories
Customer behavior
Marketing and sales
Visuals and reports
Estimate your monthly charges
Rounded up to the nearest dollar
1k checkout events
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 500 checkout events every 30 days
- All features included
- Extra events unlocked when you upgrade
Pro
$29 / month
Plus usage charges
Features
- 5,000 checkout events every 30 days
- Extra events billed per 1,000
- Checkout events kept for 13 months
- All features included
Monthly usage tier
Cost per unit
First 90 1k checkout events
$2
91+ 1k checkout events
$1
Each tier's cost per unit only applies to usage within that tier
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by ShopZend.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, discounts, store analytics
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View customers
Browsing behavior
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View discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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