Signifyd

Transition from old ecom platform to shopify has been seamless. Had great support along the way. Signifyd holds themself to high standards and I absolutely love working with them.

We’ve been using Signifyd for a few years now, and it has been a great experience. Their team is incredibly responsive, quick to assist, and always helpful.

Great tool to steer clear of the bad actors.
Excellent support team. They truly are a partner in your business!

I would recommend Signifyd, they've been doing a great job of monitoring and advising on our customer's credit card purchases. It's really nice to find an app that has is concerned about customer service! They're very responsive and go the extra mile to help when a problem arises.

they take care of you instantly had the app for 6 years now! recommended! if you have any issues they will respond on a timely manner.

We have been using Signifyd for approximately 3~ years, it does exactly what it describes - provides full fraud analysis, guarantees safe transactions and rejects fraudulent ones.

Initially our chargeback rate was a little high while the network was growing and learning - and in every instance we were promptly provided full reimbursement for all guaranteed orders through Signifyd.

The system has gotten so good now that we receive next to no chargebacks anymore, not to mention the countless hours we've not had to spend manually reviewing every order, and of course money that we would have lost from fraudulent orders.

One of the better shopify apps in my opinion. The support has been incredible and they really work with you to find a solution that works for your business. It's nice to be able to pick up the phone and speak with someone right away. From what I have seen in the 3 months we have been a member the service just gets better with new features added often.

Highly recommend for anyone with fraud concerns or large order volume. The app pays for itself in just the time it took our staff to manually verify 5-10 suspected fraud orders daily, not to mention these are guaranteed as opposed to our "educated guesses" on what to approve.

This app has been a tremendous addition to our order processing workflow. With order-processing time growing - its hard to make time to check for fraudsters.

With Signifyd, they completely automate it and do all the hard work for you. It feels like they deeply check each person and give you the tools you need to decide on your own, if you so choose.

Other services like this give you complicated data. Signifyd makes it simple, yet they show you all the data that they use to back up their decision.

Not to mention, their customer service is awesome!

Do you ship 50+ orders a week on you Shopify store? Are you annoyed with constantly having to back check customers ordering from your website? These guys are for you. Within days we upped our revenue by:

A) not having to contact the customer.
B) not having to spend time with orders that were possibly fraudulent.
C) not having to refund customers we would have otherwize without Signifyd

Crazy easy to set up and mega convenient for medium to large volume shipping. Customer service they provide is on point too!

Cheers Signifyd you guys rock :)

Lots of great data points for making a decision whether to accept or deny, and if you aren't sure submit it for insurance for a reasonable percentage of the order. I have used Cybersource's Decision Manager and Kount in the past before our site was on Shopify. Both were a pain to integrate and had user interface's that look straight out of the early 2000s when they were created.

Signifyd has a nice user interface and integration with shopify is as simple as pushing a button.