Avis (40)

Note globale
2,7
Nombre d’avis par note
  • 28 % des avis sont des avis à 5 étoiles
  • 13 % des avis sont des avis à 4 étoiles
  • 18 % des avis sont des avis à 3 étoiles
  • 15 % des avis sont des avis à 2 étoiles
  • 28 % des avis sont des avis à 1 étoiles
28 mai 2026

Does not work. I've been stuck on "scheduled" for 2 days. There is no customer support available. Not worth it.

shopimmis
États-Unis
3 jours d’utilisation de l’application
Shopify a répondu 3 septembre 2026

Thanks for taking the time to share your feedback. I'm sorry to hear your simulations didn't work as expected. Our team recently resolved a bug that might be impacting your experience. We'd love to hear about your experience from your next simulation. If you have any questions, please reach out to Shopify Support (https://help.shopify.com/).

24 juin 2026

Doesn't seem useful. The suggestions are very generic.

FAR OUT FAB
États-Unis
Environ une heure d’utilisation de l’application
Shopify a répondu 26 août 2026

Thanks for trying SimGym and sharing your feedback. AI shopper agents are instructed to navigate your store and offer tailored insights based on their interactions. Please share details with us via Shopify Support (https://help.shopify.com/) and we'd love to look into the recommendations for your store.

19 mai 2026

Tremendous potential - but pay attention to your target audience, Shopify. Much of your value proposition centers around small to medium sized businesses who don't have access to highly experienced web teams - the very thing that makes Shopify so wonderful! These results from these simulations are useless without easy execution paths both understandable and executable for the average Shopify user.

Polyvance
États-Unis
Environ 21 heures d’utilisation de l’application
Shopify a répondu 3 septembre 2026

Thanks for taking the time to share your review and feedback. We appreciate your perspective in helping us improve the app. While we hope that Shopify merchants will be able to act on the recommendations easily from within the platform, there may be certain areas that are out of scope. If you'd like to discuss how to execute a specific recommendation, please reach out to us via Shopify Support(https://help.shopify.com/).

18 juin 2026

Dommage que le compte rendu soit en anglais alors que tout le reste est en français

HEVOE
France
Environ une heure d’utilisation de l’application
Shopify a répondu 26 août 2026

Merci d'avoir pris le temps de partager votre avis. Pour le moment, nous ne prenons pas en charge les recommandations dans d'autres langues que l'anglais. Je transmettrai votre demande à notre équipe de développement pour qu'elle soit prise en compte à l'avenir.

10 juillet 2026

What a waste of time and money. No actionable feedback, whoever came up with this concept and built it should be ashamed.

Treasure Corals
Canada
Environ 3 heures d’utilisation de l’application
Shopify a répondu 26 août 2026

Thanks for trying SimGym and taking the time to share your feedback. Sorry to hear that SimGym didn't meet your expectations. Please reach out to Shopify Support (https://help.shopify.com/) with details and we'll be happy to dig into what didn't work for your store.

31 mai 2026

bots cant access store, no support. waste of time.

The Badge Boutique Co
États-Unis
3 jours d’utilisation de l’application
24 mai 2026

it recommended crap that my site already has, it was just trying to get me to purchase a service I clearly didn't need.

Snapping Turtle Gallery
États-Unis
Environ une heure d’utilisation de l’application
Shopify a répondu 3 septembre 2026

Thanks for taking the time to share your review and feedback. Sorry to hear that SimGym didn't meet your expectations. While our team is working on improving the app, we're offering free monthly credits for merchants to try SimGym during the research preview phase. Rest assured, there's no charge on your account fro the simulations run during this time. If you have any further questions please reach out to us at Shopify Support ((https://help.shopify.com/)

27 juin 2026

MAKE A FULL REPORT EXPORT!

RATECARDS
Émirats arabes unis
Environ 3 heures d’utilisation de l’application
Shopify a répondu 26 août 2026

Thanks for the review. We're sharing your request with our development team for future consideration. Happy Simulating!

13 avril 2026

The app has great potential, but without being able to customise Customer Persona's there is only a small benefit to its analysis. Our example is that our market is 95% University students who utilise this site for university merchandise, sport programs, club memberships and events and course equipment. Adding data to help fine tune the bots personas would significantly increase the effectiveness of the app to be tailored to the customer base that we have.

RMIT Store
Australie
Environ 2 heures d’utilisation de l’application
Shopify a répondu 3 septembre 2026

Thanks for your review and the thoughtful feedback. At this time, we don't support adding custom context to AI shopper persona. We'll share your request with our development team for future consideration.

20 mai 2026

Unable to get accurate results as the AI Shoppers are based on a location our website doesnt support

Simmer and Co Natural Aroma Inc
Canada
2 jours d’utilisation de l’application
Shopify a répondu 3 septembre 2026

Thanks for taking the time to share your review and feedback. At this time, AI shoppers can only navigate your storefront from locations in North America. We'll pass on your feedback regarding more AI shopper locations to our development team for future consideration.