Simple Invoice ‑ Order Printer

Very proffesional app with fast personal support in case of issues or questions.

Zeer gemakkelijk in gebruik. Facturen aanmaken binnen werkelijk enkele seconden. Veel settings mogelijk bij het gratis plan.

Goed geholpen, tot alles weer werkte :)

The service of Simplio is great! They helped me with all sort of different issues. Good work guys!!!

The team at simplio was really helpful, always quick to reply and help. Would definitely recommand this app.

User friendly app and highly customisable documents (invoice, packing slip, creditnote, quotation). Support requested for a small adjustment that couldn't be done with the editor by myself, and was executed within 24h.

Very useful app that allows for a lot of customization - various document types, highly customizable templates and excellent customer service. We had some minor issues with translations/alternative languages and the customer service was really quick to reply and help us and they managed to fix the issue very fast. I highly recommend this app!

Amazing app! It makes it so simple to have compliant and very well organized invoices, as well as credit notes, and so easy to store automatically or export. Support is incredibly fast and kind, they helped me with a few doubts I had so fast and I am so grateful to them. Very recommended app, the Premium plan is amazing value for the cost, very worth it.

We’ve been using this app across our store and it’s been working exactly as expected. Clean setup, straightforward to use, and does what it says without unnecessary complexity.

Support has also been responsive and helpful whenever we’ve had questions, which is always appreciated. Overall, a reliable app that integrates well with our workflow — happy to recommend it to other Shopify store owners.

First, I would like to offer my sincere apologies to the Simple Invoice team for the issues that occurred during this support experience. Here is the full sequence:

I needed to obtain the website-specific hash ID, so I sent an inquiry email to the team. Because I did not receive a reply in time, I asked our partner app to forward the question to the team on my behalf. Unfortunately, I still received no response. After many attempts, I finally tried leaving a negative review, hoping it would attract attention.

Although it was not an ideal method, it did directly connect me with a team member—a slightly amusing route. I hope the team can optimise the contact channels or open an in-app在线咨询 option and require every initiator to leave contact details, so inquiries can reach the right person accurately. Since I entered our company information in the store settings, that may be why I did not receive replies promptly.

Despite the long time it took to reach the team, I found the service excellent. As soon as Robert understood my issue, he provided timely assistance, passed the relevant information to the technical support staff of our partner app, and worked with me to solve the problem. All follow-up responses were also very prompt, making the support experience outstanding!

Once again, I apologise for this misunderstanding and express my gratitude to the team for their support and help.