Simple Invoice ‑ Order Printer
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We needed a good option to send PDF files to our customers. Not only is Simple Invoice easy to set up and use, it works just as described. I contacted customer support with a couple questions about some specific additions that could be made to the invoice and Robert was faster to reply than I could even keep up with around my busy work schedule.
Absolutely amazing service and a product that works extremely well for our business.
I'll give them a rating of 6 out of 5 stars!
Thank you!!!!
I've had a great experience with the Simple Invoice app! The customer support team has been super helpful, resolving a few unique requests I had. I was also thrilled that they were willing to collaborate with another app developer to place the Download Invoice link in my customized Customer Portal. Highly recommend!
Exactly what you need it to do, and very reasonably priced. I've customised our email templates to include an invoice for all of our B2B customers.
Easy to customise, and they're quick to respond if you need any help.
Neat and professional designs that are easy to edit by choosing which info to show/hide. It allows multiple templates that you can tailor to your business. We use different templates for our orders (gift receipts/local orders/international). It also allows to print/download invoices directly through Shopify dashboard. Their support team is quick to respond and they were happy to assist us with some modifications and placing a dynamic QR code into the templates. Thanks Robert!
Firstly I must say the invoice templates are awesome and reflect the business feel.
Further to that their customer service is above and beyond, especially Robert, who was most helpful and supportive throughout an issue that I had, no fault of the app, more an issue with my software.
They respond to queries promptly and ensure that they help you to resolve your issue.
If the question is... Should I use this app? The simple answer is 'Yes', no pun intended.
Good, but i have a problem. I purchased the 49 dollar plan (top plan) and it says i can customized my template how i want exactly, even design and personalized code. I cant do it, and it says i will have an administrator taking care of me with questions and nothing. I need a solution here ASAP.
Hi there,
We sincerely appreciate your feedback and apologize for any inconvenience you may have experienced.
We have noticed that emails are not being delivered to your inbox, as it indicates that your account does not exist. This is why you haven't seen our responses. Please consider creating a support ticket or sending an email to our address so that we can communicate effectively.
Your satisfaction is our top priority, and we would love the opportunity to address your concerns and enhance your experience, like we've done for our other 10,000+ users.
Kind regards,
Chuck
We’ve been using Simple Invoice for our business and it has been a very helpful tool in managing our documents and workflow.
What really stands out is the support: responsive, professional, and genuinely helpful. You can tell there is a dedicated team behind the app that really cares about its users.
The app itself is simple to use, reliable, and does exactly what it promises without unnecessary complications.
Highly recommended for any Shopify merchant looking for an efficient and affordable invoicing solution.
Loved the look and feel and end product but finally gave up using when it took 3 to 4 clicks to get invoice to print. Extra steps to get it to bring up invoice trumped look and feel.
Hi there,
Thank you for taking the time to leave feedback on our app. We truly value all input from our users, as it helps us continually improve our services.
We noticed your 3-star review, and we're sorry to hear that your experience didn't meet your expectations. We want to assure you that our app is designed to provide efficient invoice processing with just one click. We're disappointed to hear that this feature didn't fully meet your needs.
If you have a moment, we would love to hear more about your experience and any specific areas where you think we could improve. Your feedback is incredibly valuable to us as we work to enhance our app and provide the best possible service to our users.
Thank you again for sharing your thoughts with us. We hope to have the opportunity to better serve you in the future.
Best wishes,
Chuck
We contacted Simple Invoice's support concerning a problem we had with the name of the discount code not appearing on the invoice. They immediately replied, asked for a sample order and fixed the issue.
We’re delighted that our multiple discounts are now appearing underneath the product item line! Nice app, fast response and excellent customer service!
I am using it for a more than a year now. The product is easy to use, and the personalization available on the different documents are really nice to have, offers a real nice experience for the client.
The support team is availaible quickly, and really tries its best to help you.
I am really happy with this app.