評論 (20)

整體評分
4.3
各級評分數量
  • 85% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 10% 的評分為 1 顆星
2025年10月31日

subzero subscription is hand down the shopify app we have added . setup was effortless, and whenever we had a question, George was quick to jump in with Clear solution. This App is light weight but powerful, we now run all of our recurring sales through it without issue. Couldn't ask for better combination of functionality and support

Ana Sousa
英國
使用應用程式 15天
2025年9月28日

SubZero Subscriptions has been a game changer for our store. The installation was quick, and the functionality worked immediately without any headaches. What impressed me most was the flexibility. We were able to create subscription options that matched our exact needs instead of forcing our business to adapt to the app. George was incredibly responsive and walked us through some advanced features we hadn’t even considered. Highly recommend if you want a reliable, well-built app that just works.

Disco Sundays
美國
使用應用程式 2天
2025年9月19日

I’ve tried a few subscription apps before deciding on SubZero. The setup was smooth, the features are thoughtfully designed, and everything integrates seamlessly with Shopify. What impressed me the most, though, was the customer service. The team (especially George) went above and beyond to answer my questions quickly and even helped with some custom configurations for my store.
It’s clear they’ve built the app to be simple, flexible, and user-friendly without the extra bloat you find in other solutions. Pricing is fair, the functionality is exactly what I need, and support has been exceptional. Highly recommend to anyone looking for a reliable subscription solution!

CUMBÉ Coffee Roasters
墨西哥
使用應用程式 3天
2024年3月11日

I recommend this app, but there are some basic features the app does not offer. For example, there is currently no easy way to see the total number of shipments set to go out in a given month. My business keeps track of how many boxes we need to pack each month with hand-made spreadsheets of customers set to receive shipments that month.

The developers seem helpful and open to suggestions, so I'm hoping our feature requests will be added to the app soon! Overall, we are satisfied with the capabilities of the app as it stands.

National Mustard Museum
美國
使用應用程式 5個月
編輯時間:2025年8月11日

Absolutely abismal !!
After being a customer for years, the service has severely deteriorated.

Incredibly poor support... many emails sent over months.. Occasional responses that are never followed up on or seen through, and the issue is never resolved.
They have also just doubled our monthly fee with no notice whatsoever!

BE WARNED... these guys cannot be trusted. Needless to say, in the process of finding another provider

Nano Soma UK
英國
使用應用程式 3年多
Glacier Labs Ltd 已回覆 2025年8月11日

**UPDATE**
We have worked with this merchant to resolve the issues in their review, which should now be rectified. The merchant has also been provided with 6 months free for the delay in dealing with these issues.
--

Thanks for updating your review. I have checked out helpdesk software and we don't seem to have any recent correspondence from you. I will contacting you myself to see if we can help resolve any of your issues.

We also haven't changed the monthly fee you're being charged, the is an issue with our billing page that is displaying incorrect pricing for some merchants.

Thanks
George

2025年9月25日

Great app! Easy to use, works seamlessly, and the customer support is outstanding. Highly recommend!

My Store
墨西哥
使用應用程式 2分鐘
2025年9月22日

This is one of the best, simple subscription apps out there. Made a big difference. They also have amazing, personalized customer service. Love it!

Just GLO, llc.
美國
使用應用程式 大約1年
2025年7月21日

worst app ever didn't refund ! no customers support noone to talk to

RKO nutrition
美國
使用應用程式 大約1個月
Glacier Labs Ltd 已回覆 2025年9月7日

We had responded to your support request immediately and provided you with a refund same day.

We had no further correspondence from you even after we contacted you via email and in app chat.

Thanks
George

2025年1月31日

I would recommend Subscrption Herder solely from customer service from Steve. He went above and beyond and I really appreciated it.

U.S. Shilajit
美國
使用應用程式 大約2年
編輯時間:2021年7月8日

Simplicity is a thing of beauty. Simple Subscriptions is a bare bones but fully functional app to offer re-occurring shipments to your customers without breaking the bank. We have a custom theme and were unable to complete the install on our own, but the support staff was able to make the necessary adjustments for us to deploy our subscription plans in a matter of days. The subscription orders are created automatically and feed into our order processing system for hands-free order flow. I was a little leery of trying such a new to market app, but was quickly confident with how knowledgeable and attentive the support staff is to our needs. I also greatly appreciate how open they are to hearing our feature requests. I have to believe as more stores are on-boarded, that this app will quickly blossom into a top-row contender.

Paddock Saddlery
美國
使用應用程式 大約1個月
Glacier Labs Ltd 已回覆 2021年7月8日

Thanks for the review! We're really glad that we were able to get everything setup for your shop. Your feedback has been very insightful, and we look forward to continuing to improve our app to meet your and other shops' needs. Cheers!