Simplee Memberships & Loyalty

Simplee Memberships & Loyalty

Reviews (77)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 15, 2026

We've used Simplee as the membership app for our pottery studio for 4+ years now, and continue to be thrilled with it. The app is fully featured and very reliable, and the customer service is incredibly friendly and responsive whenever I have a question or feature request. The pricing is incredibly reasonable, and worth every penny. Highest possible recommendation!

Terracotta Pullman
United States
About 4 years using the app
August 24, 2026

Does exactly what you need. The platform is easy to use, and their customer support is also exceptional—responsive, helpful, and quick to resolve any questions or issues. Overall, a great experience.

Tina Davies Canada
Canada
Over 1 year using the app
June 19, 2026

Service has been excellent, and the product is exactly what we need. Looking forward to the subscriptions pouring in!

Just Like Oma Shop
Canada
5 months using the app
September 18, 2026

Super équipe, réactif et super appli facile et tres utile merci je recommande

Pavllove
France
2 months using the app
May 5, 2026

The membership system is easy to use has a ton of documentation. Their was a supper supportive team they where quick to reply and help me thank you Simplee for being simple.

3DLandLLC
United States
About 1 month using the app
June 25, 2025

I looked for a while for a straightforward membership app and tried several other locking/restriction apps as well as subscription apps. None really did what I wanted, and I'm very pleased with Simplee as I rebuild my store around a membership model. Their customer service has been quick and helpful, and they've added custom code twice to help me get my new store off the ground. Thanks Simplee!

Perennial Pantry
United States
About 2 months using the app
Edited October 16, 2025

Pretty simple and intuitive! For anything that isn't the team is INCREDIBLY responsive. They address any issues and solve them faster than I've ever seen from any other team! You can tell they care about their product and their users. There are some features I'd love to have for my customers that aren't currently offered and they actually asked me what I'd like to see in future product updates - to feel like you're heard and you may very well see those needs addressed is huge! Only way I'll ever stop using Simplee for my membership-based business is if they stop offering their services!

Edit: Migrating off of Shopify and the ONLY thing I will miss is Simplee! It is now October and I love them (and their customer service) just as much now as i did when I first wrote this review - if not more! Simplee is a bright spot in the rapidly dying art of customer service. Will miss this service!

SlimTheory
United States
8 months using the app
March 1, 2025

I've recently installed this app, and it works just as you'd expect it to, and is easy to set up.

Not only is the software great, but the customer support is amazing! It's Saturday evening and I've been speaking with JP who has been amazingly helpful and patient with my requests.

So if you're not sure, go for it, it's amazing!!

Mr. Inappropriate
United Kingdom
3 days using the app
February 20, 2025

I've been using Simplee for about a month and have been extremely satisfied with both the app and very responsive customer service. A great choice with the features you need and not a lot of extra cruft.

Pepper Raccoon
New Zealand
2 months using the app
December 6, 2024

I trialled the Simplee Membership app for my store, and was impressed by many of the features. Sadly my store is niche and I couldn't quite make this app work for my business model. I uninstalled it, and some of the code remained on my site which was not giving me a great result.

I am happy to report that I was able to contact the developers and they assisted me even though I wasn't going to be a long-term customer. Very quick and efficient service was provided by Grant and, before I knew it, my store was back to full working order with all of the unwanted code removed. In my mind this is the measure of REAL customer service... when someone is willing to help you even when you're not going to become a paying customer.

As a result I have been left with a good feeling about the developers. I shall absolutely keep this app in mind for a time when I do need its features, because I know that they will support me.

Thank you guys. Great work!

ZED School
United Kingdom
23 days using the app