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Finally - how did we not hear about this earlier? Soundscan reporting is fantastic to have. Looking forward to this being built out into a more fully-featured app.
Edit, March 2020: It's been two years, and the app still feels like rough like an unpolished beta.
Issues:
• Pain point: Track upload and metadata entry are painful: unable to upload more than 3 concurrent tracks, locked out from adding metadata for tracks during upload, unable to add track titles while 3 files are uploading.
• Bug: Creating dozens of tracks (for larger albums) at once creates track number duplicates.
• Bug: Album art randomly disappears in the dashboard.
• Bug: Physical products not always found when trying to attach a digital release.
Wishlist:
• Bulk edit tools, cloning metadata between tracks to avoid extensive manual data entry that could be avoided
• DDEX ERN support for automatically creating releases via existing music aggregator distribution flow
• Allowing metadata to be edited after locking a release
• More control over how Shopify products/collections are created, tagged, managed.
• External product fulfillment, e.g., via codebanks
• Whitelabeling / custom branding.
• Custom mailservers. Email notifications/order redemption go to spam.
• Integration with other smart link platforms (linkfire, Smarturl, etc.)
• Data analytics/retargeting/marketing options
• More extensive metadata: P-line/C-line support, publishing fields per track (PRO info, Publisher/Administrator, multiple ISWC support)
Appreciate the feedback and we're well aware of the pain points you've listed. Fortunately several of them are on our immediate roadmap and will be addressed over the next few weeks. We'll reach out directly to go over your bugs & requests.
Single Music is an awesome tool for musicians and their teams. From the reporting the fulfillment of digital downloads, it makes the release process seamless. Their support team is extremely helpful and works with you to make sure everything runs smoothly. Highly recommend!
Awesome! Great Team to work with—any issues resolved quickly & all questions answered with additional info to help understand the app more. Thanks!
- FK&C Ecomm Team
Great to report all of our physical purchases- vinyl and cds. would def recommend! They are super helpful and the customer support is amazing. Very easy to use their dashboard!
Single App is easy to use and provides timely reporting to both the user (us) and reporting agencies. More importantly, their customer service is always very responsive and helpful!
Easily the best and most efficient way to submit to Soundscan. If you're running a record label or record store, or are a band looking to submit your sales for reporting, look no further!
Couldn't be happier with our experience with this app. Completely transformed our direct to fan initiatives. Customer support is unparalleled. Can't wait to see what new features come out!
Single Music is outstanding and I am so thoroughly happy to be using them in our store. These guys know their stuff I cannot more strongly recommend them.
The app is really easy to use and has the BEST customer service. Super responsive, prompt and helpful. I love that it automatically submits all our data to SoundScan without us having to do the tedious legwork. Highly recommend!
Such a great app & easy to use! The best part is working with the Single team - quick responses and help available at all times for any download link trouble/questions for creating products and more.
- Ecomm Team for the Francesca Battistelli shop
