Sky Pilot ‑ Digital Downloads
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I recently upgraded from Shopify's free app to Sky Pilot. The experience has been excellent! Not only is the functionality top notch, but their customer service is outstanding. They are very responsive and have never failed to answer my questions.
We're so glad to hear you're having an excellent experience using our app and your kind words about our customer service! Thank you for your amazing review and please reach out if you need further support.
Have a lovely day,
Customer Success Team
Fabulous Customer Service!! I have been using skypilot for several years now for a fully digital download company and they have made it seamless! If I run into a hiccup, they are quick to respond and help me fix (usually my errors). Definitely recommend!
Thank you very much for taking the time to review our app and for the wonderful comments you wrote about our customer service and our app. We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job.
Our support team is always here and ready to assist you 😊
All the best,
Customer Success Team
Sky Pilot has been an incredible help to us with delivering music to our customers and it just keeps getting better and better. Sky Pilot has allowed us to deliver files for over 25,000 orders and we have received fantastic support from the Sky Pilot team.
If you're selling digital products, then get this amazing app! I'm using it for several years now - it just runs, never had any problems. Simple to use and configure. Support is very friendly, helpful and effective. Certainly one of the best apps in the store.
this is truly an awesome app. the developer was lightning fast in responding to my questions, altered the app to work with paypal, and the app is exactly what a shopify app should be...simple, fast, easy to use and integrates right into shopify seamlessly. love.
I was struggling with adding some custom buttons - and they weren't compatible with my theme - I reached out the Alessandro, and he was able to help me resolve the issue. He was very nice and professional, and I appreciate his help. His customer service was top notch!
Thanks for your amazing review, we really appreciate it!!
We work hard to ensure our app and support team provides you with the best experience possible. Thank you Alessandro for all your effort and dedication 😊
Any other requests you may have, do not hesitate to reach out. We will be happy to help 24/7.
Have a lovely day,
Customer Success Team
Easy to use, customer service is amazing. Very thankful that my customers can now set up accounts and see all of their past purchases. This app pulls in past purchases, so my customers can see things they bought a year ago, even though I just got this installed. Very happy!
What a nice review! It's awesome to hear that you found our product useful and we appreciate the time you took to share your experience. Thanks so much for trusting us and for spreading the word.
Should you need any help, feel free to reach us back 😊
Have a lovely day,
Customer Success Team
I just started using Sky Pilot, and it's been smooth sailing. It worked right away. There's a free version, which is great for my company. Of course we'll consider upgrading as we grow. Loved the live chat and instant support and just the fact that it worked right away. Highly recommend.
Thank you for your review and feedback! It's awesome to hear that you found our product useful and we’re so glad to be a part of your store's success.
Should you need any help, feel free to reach us back. We are here 24/7 at your service 😊
Have a great day,
Customer Success Team
First, I am totally amazed at the customer service at SkyPilot, lightening fast and very helpful! Plus, the download service works spectacularly and we are LOVING it! Super easy to install, set up and use. We were able to start selling digital downloads quickly, with no fuss! Highly recommend!
The best program we've used to deliver our downloadable content. Support has been great in getting it up and running, and making sure our needs have been met. The biggest thing is that our time spent on customer service has dramatically decreased since we switched to Sky Pilot. I highly recommend this App
