Sky Pilot ‑ Digital Downloads
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Great customer support! The Sky Pilot team was very helpful, responsive, and patient throughout the setup process. They understood my questions quickly and guided me to the right solution. Really appreciate the support and overall experience.
Easy to get support, with live agents available to help you problem-solve or show you what you need to do. Great service!
easy to use app with prompt and helpful customer support. Brings a lot of value to the platform.
Thank you for your wonderful review! We’re thrilled to hear that you find our app easy to use and appreciate our customer support. Your feedback about the value it brings to your platform means a lot to us. If you have any more suggestions or need assistance, feel free to reach out. We're here to help!
Best,
The Shop Circle Team
Iris was great. Patient and knowledgeable.
Service helped me with what I needed.
Thank you for your kind words! We're thrilled to hear that our service was able to assist you with what you needed. Your feedback is greatly appreciated, and it motivates us to continue providing top-notch support. If you ever have more questions or need assistance in the future, feel free to reach out.
Best wishes,
The Shop Circle Team
excellent service
We’re thrilled to hear that you found our service excellent. Your feedback means a lot to us and motivates our team to continue delivering the best support possible. If you have any further thoughts or suggestions, feel free to reach out.
Best regards,
The Sky Pilot Team
Stellar CS, and just a really good app.
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and that our customer support team has made a positive impression. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. If you ever need assistance or have any suggestions, feel free to reach out.
Best,
The Shop Circle Team
Live chat support is a life saver. Thank you!
Thank you for your kind words! We’re thrilled to hear that our live chat support has been helpful for you. Your feedback means a lot to us, and we’re here to assist you whenever you need.
Best,
The Shop Circle Team
So far so good! Great support!!!
Thank you for your positive feedback! We’re thrilled to hear that you’re having a good experience with Sky Pilot and that our support team has been able to assist you effectively. If you have any further questions or need assistance in the future, don’t hesitate to reach out. Your feedback is always appreciated!
Best,
The Shop Circle Team
App that fulfils the requirements for the sale of digital items very well. Linking the files is child's play. The dashboard is very informative. Customers have the option of receiving their files via a link button in a separate email from Sky Pilot or directly in the order confirmation from Shopify. The files are also available for download in the customer account at any time. Customer-specific customisations were implemented quickly and competently by Sky Pilot's support team. We can highly recommend the app!
Hello there,
Thank you for your detailed review!
We're glad to hear that you find our app easy to use and informative; it's great that your customers can conveniently access their files through multiple options!
We appreciate your feedback about the email template languages as well and are pleased that our support team could assist you promptly and competently with the integration!
Your recommendation means a lot to us!
If there is anything else that we can do for you, please let us know!
All the best!
