Sky Pilot ‑ Digital Downloads
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A very useful app with great customer service
Thank you for your wonderful feedback! We’re thrilled to hear that you find our app useful and appreciate our customer service. Your support encourages us to keep improving and providing the best experience possible. If you ever have any questions or need assistance, don’t hesitate to reach out.
Best,
The Shop Circle Team
very good support service
The customer service support is really good, very helpful great app
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our customer service and find our app helpful. Your feedback is greatly appreciated, and we’ll continue to strive to provide the best possible service.
Best,
The Shop Circle Team
Work perfectly! Been using it for more than a year with no issues whatsoever.
Thank you for your fantastic review! We're thrilled to hear that Sky Pilot has been working perfectly for you for over a year. Your satisfaction means a lot to us, and we appreciate your continued support. If you ever have any questions or feedback, don’t hesitate to reach out.
Best,
The Shop Circle Team
A must-have when selling e-books through the platform
Thank you for your kind words! We’re thrilled to hear that you find Sky Pilot essential for selling e-books. Your satisfaction is important to us. If you have any further feedback or suggestions, feel free to share them—we always appreciate hearing from our users.
Best,
The Shop Circle Team
Utilisation simple et intuitive pour ma boutique en ligne shopify
Seul bémol sur shopify il faut télécharger un pdf pour chaque option du produit :(
Merci beaucoup pour votre retour positif sur notre application Sky Pilot ! Nous sommes ravis d'apprendre que vous avez trouvé son utilisation simple et intuitive pour votre boutique en ligne Shopify.
Nous comprenons votre frustration concernant la nécessité de télécharger un PDF pour chaque option de produit, et nous apprécions que vous ayez pris le temps de nous faire part de ce bémol. Votre retour est précieux et nous aide à améliorer notre service.
N'hésitez pas à nous faire part d'autres préoccupations ou suggestions que vous pourriez avoir.
Cordialement,
L'équipe Shop Circle
Highly recommend SkyPilot - from a digital shop owner with over 28,000 digital file orders. :) Customer support is always quick and very thorough. Kenan especially was amazing, answering questions and offering support for solutions I hadn't even thought of relating to my original question. I was incredibly impressed with customer service today, and I've always had a great experience when I've needed to reach out.
Thank you so much for your wonderful review and for highly recommending SkyPilot! We’re thrilled to hear that you’ve had such a positive experience with our app, especially with our customer support team. It’s fantastic to know that Kenan provided you with thorough and thoughtful assistance. Your feedback means a lot to us, and we’re here to support you whenever you need help. Thanks again for choosing SkyPilot, and we look forward to continuing to serve you!
Best,
The Shop Circle Team
My business has been a long time partner with SkyPilot for many years. I recently had an incident in file transfers where Shopify changed a handle, causing large amount of file disconnects. After reaching out to SkyPilot, they stepped right in to help me reset many download filing links so that my customers could continue having access to what they had digitally purchased. It’s taken a bit of work but now everything is all straightened out. Thank you SkyPilot! Onward to new horizons!
Thank you for your kind words and for being a long-time partner with SkyPilot! We're glad to hear that our team could assist you in resolving the file transfer issues you experienced. Your success means a lot to us, and we appreciate your understanding as we worked through the situation together. If you ever need further assistance, don’t hesitate to reach out. Here's to new horizons ahead!
Best,
The Shop Circle Team
The Sky Pilot app is an excellent way (surely the best way) to provide digital products on Shopify. And their online chat (AI & live) has been very helpful, responsive to my questions and needs, helping me get set up. Some things did not make sense to me until their chat helped me. [Thank you!] Excellent app and online presence.
Hi there,
Thank you so much for the 5-star review!
We are thrilled to hear that you consider Sky Pilot the best way to provide digital products on Shopify. It’s also great to know that our support ecosystem—both our AI and our live agents—was able to help bridge the gap and make everything "click" for you during setup.
We know that getting started can have its learning curves, so we’re happy we could be there to provide that clarity. We’re honored to have you with us and are rooting for your store's success!
Best,
Shop Circle Team
Good free features
Thank you for your positive feedback! We're thrilled to hear that you appreciate the free features of Sky Pilot. Your satisfaction means a lot to us, and we’re glad to be able to provide tools that enhance your experience. If you have any additional thoughts or suggestions, feel free to share!
Best,
The Shop Circle Team
