Slingshot Automotive

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has been frustrating.

After reviewing your support tickets, our team identified several configuration issues that were preventing parts of the setup from working as expected, including distributor catalog settings and title synchronization. Alexandra from our support team has followed up with you directly and summarized the fixes in the support thread.

To clarify for anyone reading: automated order fulfillment is currently available for some distributors but not yet for WPS or Parts Unlimited. We understand that this could have been clearer in the app interface, and we appreciate the feedback. Improving visibility around distributor capabilities is something we’re actively working on.

Our team has offered to review the store configuration together in a working session to make sure everything is set up correctly and operating as intended.

We’re committed to helping merchants succeed with Slingshot and are always happy to work directly with customers to resolve setup issues quickly.

— The Slingshot Automotive Team

Hello,

Thank you for your kind words! We really appreciate you taking the time to leave such a great review. We have been working hard to improve Slingshot over the past year or so, and have made many enhancements, as well as adding several new distributors and catalog data sources. We will continue working on the UI and UX, as well as adding to the documentation. Ask us if you ever want to receive the latest version of the User Guide.

We're a fan of 10 Second Racing. All the best as you continue to grow your business!

- Stephanie

Thank you so much for the kind words! Our team takes a lot of pride in delivering fast, hands-on support, so it means a lot to know that stood out to you. We truly appreciate your partnership and look forward to continuing to support your growth.