Tiny SEO Speed Image Optimizer
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great customer support, thanks Julia
Application que j'utilise depuis quelques mois, je ne compte pas changer. merci
I uninstall 3 months ago this app, an I still pay for this, even Is not installed in store, I speak with somebody from TinySeo , told me is solved, but I still pay ...for nothing !
#533683464 Apr 22, 2026 App fees
TinySEO
TinySEO Beginner plan
$14.00 USD
#519730002 Mar 23, 2026 App fees
TinySEO
TinySEO Beginner plan
$14.00 USD
The app is not bad, is ok, but this is not ok !
We attempted to reach the merchant but were unable to get in touch with them. We hope everything is well on their end.
After reviewing the store's billing history, I confirmed that the merchant was charged three times for the following billing periods: February 21–March 23, March 23–April 22 and April 22–May 22.
The app was uninstalled on May 3, at which point all future billing was automatically cancelled. However, because the merchant had already entered the third billing cycle before uninstalling, Shopify processed the final charge and included it on a later invoice, which is standard Shopify billing behavior.
Once the merchant contacted us on May 22, we immediately issued a full refund of $14 for the pending charge in the form of Shopify credit. Shopify also sent the merchant an email confirming the refund.
We followed the correct process at every stage, so it is really sad to see a review that does not reflect what occurred. I hope we will be able to connect with the merchant and sort this out!
Excellent customer service and a great app. Has helped greatly with speed.
Very easy to use and good software overall. The support is quick and very helpful aswell. 5/5 - would recommend!
Excellent customer support and assistance. This app is super user-friendly. Our pages have been getting indexed like crazy since we downloaded it and implemented some changes
Really helpful and made the back of my website so much smoother. I could not believe how many issues there where before Tiny SEO helped me.
Highly recommend Tiny SEO!
I'm so glad I installed this app. It works perfectly for my store's needs. Setup was a breeze thanks to Julia, who was extremely helpful and made sure every feature was configured correctly. Great product and top-tier customer service!
We recently got help setting up TinySEO Speed Image Optimizer, and the experience has been outstanding from start to finish. The support team went above and beyond to guide us through the entire setup process. Since installing the app, we have noticed a significant improvement in our store's visibility in search results. The app is easy to use, delivers real results, and the customer service is truly second to none. Highly recommended for any Shopify store looking to improve their SEO and site speed!
Great Site and wonderful support
Still exploring all the features but it helped me understand the SEO much better as a new store owner
Thanks Chris for your help
