Tiny SEO Speed Image Optimizer
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Serious app. I had an issue with billing, but the developer promptly resolved it. The support is great.
Hi,
As you picked the 9.99 plan, not the free plan, you were charged accordingly. Here is the proof: https://prnt.sc/aoQs-K39udX2 (This is a screenshot from our Shopify partners dashboard).
The merchant has to approve the plan through Shopify billing window and then Shopify charges you from their end based on the plan you pick.
I replied to you on email to resolve this issue. And I'm willing to refund you out of good will.
Update:
We refunded everything we could through our Shopify partners dashboard and reached out to Shopify to cancel the subscription so the merchant is not charged again and to refund the charges we cannot refund due to Shopify limitations. The refunds will be processed in 3-4 business days.
this app made my site speed faster and helped me to convert much more! thank you for this wonderfull app
Very helpful app, saves time and money! Optimizes the images very quickly and easily. 10/10 reccommended
I've used this app on multiple websites. Great customer service, easy to set up, makes a big difference.
When I first used it, some of the pictures went missing but the helpdesk was quick to resolve the issue.
Great app so far! Support has been very prompt and thorough. The dashboard is intuitive and functional.
Julia was a great help! I am looking forward to seeing how the app helps with our images and speeds :-)
Amazing customer service, really fast to reply and had my issues sorted within minutes. Would recommend!
super app, kann ich nur weiter Empfehlen. Leichte und schnelle Bedienung möglich. Preis/ Leistung genial
Vielen Dank für die tolle Bewertung!
The app works well and the support is perfect. Always attentive and ready to help. I would recommend it.
